3,523 verified reviews in the last 12 months.
Faye H.
Purchased on December 5, 2024
I am happy with my purchase now. However my phone came without being restored to factory settings. There was no "hello" or prompts to set up my phone when I powered it on. Just a display page of all the apts on the phone. Being a very technical challenged person, it took five hours to finally try the reset and restore to factory settings. It worked and I was able to set up my refurbished Iphone 12. A little disappointed that there is only 79% of battery Maximum Capacity along with the message that my battery's health is significantly degraded.
Reviewed in the United States on December 11, 2024
iPhone 12 128GB - Black - Unlocked Physical SIMBrian H.
Purchased on November 16, 2024
This was one of two phones I purchased in the same transaction, the other being an older iPhone 12 Pro. Both were from the ‘Excellent’ category. According to the website descriptions of the 4 condition categories, this phone I got is the lowest condition for Body - that of fair. A label on the wrapping, on which were some of the test results after refurbishing, listed the battery percent at 85%. Only 5% more than the guaranteed minimum, and this for an ‘Excellent’ category phone. But BM stood by their service and after photo evidence refunded the price difference between Body conditions Excellent and Fair. For that, I'd use BM again for future purchases.
Reviewed in the United States on December 12, 2024
iPhone 13 Pro 128GB - Alpine Green - Unlocked Physical SIMWill V.
Purchased on October 7, 2024
The phone was shipped with a persistent error message that says the screen is not recognized and wants to complete installation, but that does not fix the problem. The screen works, but this must be a sacrifice of buying a refurbished phone instead of a new one. A little annoying (can't get the error to go away, keeps popping up). A little disappointing with this phone than the last time we got a phone from Back Market years ago.
Reviewed in the United States on December 9, 2024
iPhone 13 mini 256GB - Green - Unlocked Physical SIMSamanda D.
Purchased on November 10, 2024
I love being able to save a ton of money buying an older phone at a great price from a B corp. The phone was rated 'excellent' but arrived with a slight mar on the liquid crystal display, a dot the size of a period, which I would not consider excellent, but otherwise looks and works fine. I previously bought on another site that shows who the refurbisher is, and I would prefer to know that so can stick with one I trust. Otherwise a good phone with a great camera. Good service, fast shipping.
Reviewed in the United States on December 9, 2024
iPhone 11 Pro 256GB - Silver - Unlocked Physical SIMDiana M.
Purchased on November 5, 2024
This is my first iphone and I'm still getting used to it. I love the Iphone SE so far, didn't expect for the screen size to be so small though, other than that I love the quality and condition of my refurbished phone. It is like a new phone.
Reviewed in the United States on December 9, 2024
iPhone SE (2022) 64GB - Midnight - Unlocked Physical SIMKaliyeha C.
Purchased on September 26, 2024
I was looking for a convenient phone just to have because I recently broke mine and needed to have something on hand. I was a little nervous with using the Back Market app because I’ve never thought about buying refurbished electronics but so far the phone has given me no issues. I will continue to use backmarket whenever I need something quick and affordable.
Reviewed in the United States on December 9, 2024
iPhone X 256GB - Silver - UnlockedBenson E.
Purchased on May 31, 2024
Overall happy with the value of my iphone 13 pro purchase. I’m always about saving money. Upgraded from my iphone 11 because it started acting up (i believe due to Apple’s programmed demises of older models). I selected the “excellent” quality of this refurbished phone and I will say i was surprised at how scratched up the perimeter (sides, top, and bottom) of the phone was. Thankfully the screen and back panel of the phone were essentially blemish-free, which i cared about more. I just put a clear case on the phone so you cant see the scratched perimeter so it’s all good. Getting a “discount” in the form of trading in my previous iphone 11 is also pleasant. Would def recommend Back Market.
Reviewed in the United States on December 9, 2024
iPhone 13 Pro 256GB - Sierra Blue - Unlocked Physical SIMSajib A.
Purchased on March 15, 2024
I recently purchased the Motorola One 5G Ace 64GB in Volcanic Gray from backmarket.com, and I couldn't be happier with my decision. This phone is an absolute gem, offering top-notch features at an incredibly affordable price point. First and foremost, the performance of this device is outstanding. Whether I'm streaming videos, playing games, or multitasking between apps, the Motorola One 5G Ace handles everything with ease. The 64GB of storage provides ample space for all my photos, videos, and apps, ensuring that I never have to worry about running out of space. One of the standout features of this phone is its 5G connectivity, which allows for lightning-fast download and streaming speeds. It's amazing to experience such high-speed internet on a device at this price range. I also love the design of the Motorola One 5G Ace. The Volcanic Gray color is sleek and sophisticated, and the build quality feels premium in hand. The large, vibrant display is perfect for watching movies or browsing the web, and the battery life is impressive, easily lasting me through a full day of heavy usage. What truly sets this phone apart, however, is the concept of purchasing a refurbished device. N...
Reviewed in the United States on December 9, 2024
Motorola One 5G Ace 64GB - Gray - UnlockedSeamus H.
Purchased on September 19, 2024
I bought the iPhone 11 Pro space gray with 256gb. I wanted to make sure the quality is new so I got the 'excellent' quality and paid more over the 'good' tier items. It was worth it to know the phone would be secured and I was glad that the vendor followed through on the deal. The iPhone arrived in 'like new' condition with 88% battery showing signs of use but the exterior is brand new and the 88% is above the minimum 80% so that's a bonus to see it's good and fresh. The space gray is very nice, better color appearance than the new 15 pro imo. I upgraded from the regular 11 and it's a huge improvement. The screen is really nice and the appearance and overall feel is so much nicer than the regular 11 in my opinion. The space gray color will go great with my omega seamaster. The build is higher quality than the regular iphones, it's worth upgrading and I was glad I could get it for a good price as refurbished.
Reviewed in the United States on December 9, 2024
iPhone 11 Pro 256GB - Space Gray - Unlocked Physical SIMIan G.
Purchased on June 13, 2024
I’ve been loving my refurbished iPhone 12 mini. It’s condition is exactly as described. Huge fan of the trade-in service as well. Was disappointed with the shipped cable tho. I expected a cable and power brick since it said “charger included”. Worst of all is it was usb type A, not a type C to lightning cable. But whatever
Reviewed in the United States on December 9, 2024
iPhone 12 mini 64GB - Blue - Unlocked Physical SIM