250 verified reviews in the last 12 months.
Chisomo K.
Purchased on October 3, 2024
Verified purchaseIt's my Second time ordering refurbished and I'm happy with my purchase and experience! The phone exceeds expectations and so far no issues. Only had the "Display not recognised" message, but other than that its works immaculately. Tracking was easy to follow and it arrived on time
Reviewed in the United States on December 9, 2024
iPhone 12 Pro 128GB - Graphite - UnlockedRichard F.
Purchased on October 8, 2024
Verified purchasethe iPhone 15 is awesome, I was more than surprised, I would recommend Back Market to anyone looking for a refurbished phone..
Reviewed in the United States on December 9, 2024
iPhone 15 128GB - Black - UnlockedDouglas E.
Purchased on August 2, 2024
Verified purchasePhone arrived in pristine condition, only issue is battery is only 81 % health, but it’s easy to get replaced. Great phone absolutely flawless physical condition. Highly recommend BackMarket for refurbished devices There was a problem after iOS update, contacted back market for assistance, but it was a simple fix I resolved by myself. I still waiting to hear back to hear from back market support to even tell them I resolved the problem.
Reviewed in the United States on December 9, 2024
iPhone XS Max 64GB - Gold - UnlockedStephanie M.
Purchased on July 9, 2024
Verified purchaseSecond purchase from back market!! This time choose a phone in “good” condition and phone came and is in great condition.. arrived on time & am pleased with my purchase. Back market is my go to place with refurbished phones.
Reviewed in the United States on December 9, 2024
iPhone SE (2020) 64GB - Black - UnlockedKiara B.
Purchased on February 13, 2025
Verified purchaseI love Back Market, I purchased two phones from them already and they were pretty much my go to for upgrading my phone. I was initially very excited when I purchased the Samsung Galaxy S22 Ultra. However, I ran into issues using the phone as it would not connect to my mobile network. I did the various troubleshooting methods; factory reset, mobile network reset, switching carriers, and even esim and physical sim card to no avail. After further research I found that the issue was with that particular model of Galaxy that Samsung has yet to address or fix. I returned my device, hassle free, and plan to purchass a different phone instead.
Reviewed in the United States on March 7, 2025
Galaxy S22 Ultra 5G 128GB - White - UnlockedKay A.
Purchased on February 24, 2025
Verified purchaseIm loving my phone so far. I got it in used condition and it looks brand new. no complaints at all with anything, including storage, data, etc!! I've been buying iPhones from back market since 2021. I have 3 girls and they want upgraded phones yearly. Trusted company and I stand 100% behind my review and with the company.
Reviewed in the United States on March 12, 2025
iPhone 13 Pro Max 128GB - Sierra Blue - UnlockedWilliam J.
Purchased on February 6, 2025
Verified purchaseThe phone was in excellent condition ( better than expected) and is working perfectly. Packaging and delivery was excellent, I would recommend Backmarket to anyone interested in a used phone. Very happy with the purchase
Reviewed in the United States on March 5, 2025
iPhone 13 Pro Max 256GB - Sierra Blue - UnlockedJennifer R.
Purchased on February 22, 2025
Verified purchasebought it in fair conditions and the phone came with no scratches at all as if i bought excellent condition only thing my battery at 85% shouldnt be a problem though ! definitely enjoying my purchase! my boyfriend saw backmarket ad on the subway and told me i should purchase my phone off this app glad i listened to him!
Reviewed in the United States on February 26, 2025
iPhone 13 Pro Max 128GB - Sierra Blue - UnlockedKim P.
Purchased on November 21, 2024
Verified purchasePurchased 2 of these phones about a month ago at a great price I bought the fair condition so l was expecting to see scratches and I didn't The phone looks brand new and so far I have had any problems with it Shipping was great they came on time Will purchase again
Reviewed in the United States on December 17, 2024
iPhone 14 128GB - Midnight - UnlockedKim P.
Purchased on November 21, 2024
Verified purchasePurchased the phone about a month ago at a great price I bought the fair condition so I was expecting to see scratches and I didn’t The phone looks brand new and so far I have had any problems with it
Reviewed in the United States on December 17, 2024
iPhone 14 128GB - Midnight - Unlocked