Gadget Lab's customer reviews

4.7/5

161 verified reviews in the last 12 months.

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  • D

    Diana T.

    Purchased on March 22, 2024

    4.6/5

    The phone came in good condition, looking very new. All is functioning really well with a battery health of 100%. only issue was a notification that the phone display had non-genuine parts. Wish it had original apple parts but i can't expect much from a refurbished phone. All in all, this is a good phone.

    Reviewed in the United States on December 9, 2024

    iPhone 13 128GB - Midnight - Unlocked Physical SIM
  • W

    Wilson M.

    Purchased on February 19, 2024

    5/5

    I bought a refurbished iPad mini 2021 from Back Market and I am very impressed with the quality and service. The iPad was labeled good condition but it looked brand new with no scratches or dents. It also came with AppleCare until October, which is a nice bonus. The only issue I had was that the vendor sent me the wrong cable, but they quickly resolved it and sent me the correct one in less than a week. The customer service was friendly and helpful. I am very happy with my purchase and I would definitely buy from Back Market again. Highly recommended!

    Reviewed in the United States on December 9, 2024

    iPad mini (2021) 64GB - Space Gray - (Wi-Fi + 5G)
  • L

    Laura W.

    Purchased on January 7, 2024

    5/5

    (iPhone SE 2022 64gb unlocked very good condition) I bought my phone a couple months ago and I love it! It’s in perfect condition, everything works exactly as it should, and I’d never even be able to tell it was refurbished. It seems totally brand new! I had no trouble at all with ordering/recieving it from the seller, it all went great. I’m so pleased with the phone and my experience with back market.

    Reviewed in the United States on December 9, 2024

    iPhone SE (2022) 64GB - Midnight - Unlocked Physical SIM
  • H

    Hayden V.

    Purchased on October 30, 2024

    4.6/5

    Phone was delivered with moderate battery health for its age and virtually no physical wear and tear. I've had it for a few weeks now and could not be happier. Was my first time ordering second-hand tech and I was really sketched out about it, but I'm definitely going to be doing this for my phones from now on. BackMarket is the way to go.

    Reviewed in the United States on December 9, 2024

    iPhone XR 64GB - Black - Unlocked Physical SIM
  • M

    Maryalice B.

    Purchased on October 28, 2024

    4.9/5

    very happy with the XR phone we received. my husband is thrilled the phone was in beautiful shape like new, it didn't have a sim card that might be normal. once one went in all was great, fast speedy service from when order was placed thank you.

    Reviewed in the United States on December 9, 2024

    iPhone XR 64GB - Black - Unlocked Physical SIM
  • A

    Amber B.

    Purchased on October 25, 2024

    4.9/5

    I was very pleased about the phone! It delivered so quick to my door. It came with the phone and a lightning cable cord charger. It heats up a little easily without no case. I love it, i would definitely order from here again!

    Reviewed in the United States on December 9, 2024

    iPhone XR 64GB - Black - Unlocked Physical SIM
  • L

    Lashay H.

    Purchased on October 19, 2024

    4.6/5

    I thought I was getting scammed but I didn’t! The phone is a perfect size I got it in excellent condition so you get what you pay for. Screen and sound looks and works perfectly like brand new! Glitches from time to time but not a big issue. Shipping got a bit delayed but nothing to worry about - my package got delivered safely. Will be buying from here again.

    Reviewed in the United States on December 9, 2024

    iPhone XR 64GB - Black - Unlocked Physical SIM
  • R

    Robert J.

    Purchased on October 11, 2024

    5/5

    New to me ipad is exactly what i needed to replace my old one. So far it has performed as advertised and expected. Only complaint is that it won't exactly fit into my keybord case even though it is advertised as the exact same size.

    Reviewed in the United States on December 9, 2024

    iPad 10.2 (2021) 64GB - Space Gray - (WiFi)
  • G

    Gumer aaron C.

    Purchased on September 20, 2024

    4.9/5

    Compré el celular en estado Excelente, cuando recibi el celular llego impecable parece un celular nuevo con 94% de bateria, todo se encuentra en excelente estado. Es la 3era vez que compro un producto por Back Market hasta el momento todo bien.

    Reviewed in the United States on December 9, 2024

    iPhone XR 64GB - Black - Unlocked Physical SIM
  • R

    Raley P.

    Purchased on February 15, 2024

    4.8/5

    I purchased the iPhone 12 mini w/ 64GB at a fair condition b/c as long as it runs good, I was happy cause the phone ends up in a case either with way. When I got the phone, there were no scratched or scuffs. The phone appeared to be brand new! The screen looked AMAZING and it runs like a dream! I am always happy with my purchases from Back Market. My whole family uses them now and we couldn't be happier.

    Reviewed in the United States on December 9, 2024

    iPhone 12 mini 64GB - Red - Unlocked Physical SIM