244 verified reviews in the last 12 months.
Christine K.
Purchased on February 20, 2024
In the past I always bought new phones because I didn’t have real trust in refurbished phones. But as my son had a great experience with Backmarket, I thought I should go with them this time. I bought a phone advertised as being in “very good condition” and I have to say I‘ve been totally happy with everything so far: their service, shipping, and the phone! The reason why I don’t want to give a five star rating is, that I was a bit disappointed that it didn’t come with a new battery, though. The battery is still good at over 80%, but at a price of $600 for an iPhone 13 Pro, I definitely had hopped it would come with a new battery! But apart from that I really can recommend Backmarket and their products.
Reviewed in the United States on December 9, 2024
iPhone 13 Pro 256GB - Silver - UnlockedZachery T.
Purchased on February 17, 2024
The phone had no scratches greatest phone out there but if you do buy phone off this app don’t expect to have your battery at 100% capacity but why expect that from a refurbished phone but 5 stars love it and no issues
Reviewed in the United States on December 9, 2024
iPhone 13 Pro 128GB - Sierra Blue - UnlockedAngel F.
Purchased on February 9, 2024
I purchased the excellent quality refurbished iphone and I absolutely love it. If you hadn't told me that this was refurbished I wouldn't have noticed. It feels completely new to me and I don't even see minor scratches, it looks completely clean. Love it!
Reviewed in the United States on December 9, 2024
iPhone 13 Pro 128GB - Graphite - UnlockedTess B.
Purchased on January 17, 2024
The Iphone13 pro is in really good condition. My only gripe was that the charging port should have been cleaned... I noticed it wouldn't charge with the standard cord, so upon checking, the port was full of dust/ pocket lint. I removed it carefully with a toothpick (there was a lot) & it's working now, but it should be cleaned when the phones are refurbished. Other than that, spectacular company & good experience. So happy to get a cheaper, high quality phone & help reduce carbon footprint in the process. :)
Reviewed in the United States on December 9, 2024
iPhone 13 Pro 512GB - Sierra Blue - UnlockedPatrick C.
Purchased on December 26, 2024
Really a terrific machine. My first iPad so it take a bit of patience as it’s replacing a Mac. The screen is really fantastic. Same with the speed. There are loads of tips and training to get familiar with the operating system and settings. I’m very happy with the transaction and saved 30% off the retail price.
Reviewed in the United States on January 13, 2025
iPad Pro 13 M4 (2024) 256GB - Space Black - (Wi-Fi + 5G)William F.
Purchased on September 9, 2024
App search was great. Used the notification option to find a price drop on the phone I was looking for and got a bargain price. However I was a little disappointed in the condition rating. I bought a "Good" condition phone which came with a 2" scratch in the center of the screen that is visible at arms length away. Definitely not a perfect screen as a "Good" condition is supposed to be. Getting a 1 year warranty on a used phone was my biggest reason for going with Back Market. Also sold my old phone thru Back Market. Easy, quick and good price.
Reviewed in the United States on December 9, 2024
iPhone 14 Pro Max 256GB - Space Black - Unlocked - eSIMAriyah H.
Purchased on November 7, 2023
This phone quickly made me love the iPhone 12 pro max. It quickly became my favorite apple phone of all time. I received this phone in November & it was perfect until about May. In May, 7 months after receiving this phone, the battery health hit 70 percent. Since then, this phone does not work off of the charger. I have to use a portable charger in public at all times to be able to use my phone or else it shuts off. This phone was great for those 7 months, but now it is the bane of my existence. Will be getting my new phone, that I am unfortunately required to buy only 7 months after buying a phone, from elsewhere.
Reviewed in the United States on December 9, 2024
iPhone 12 Pro Max 128GB - Pacific Blue - UnlockedAndres A.
Purchased on February 24, 2024
The phone is perfect. Is like i bought a new iphone 12 from Apple. I ordered the exclent Iphone 12, and is exactly what i got. It does not have a single scratch. The battery condition is at 100% (and i didnt ordered a new battery). The problem i had was with the delivery. This seller uses UPS and he does not deliver to PO BOX, so we had to change the delivery address when the package was already delivered and that was a headacke. Apart from that, everything was perfect.
Reviewed in the United States on December 9, 2024
iPhone 12 128GB - Blue - UnlockedRosbeisy G.
Purchased on February 16, 2024
Estoy muy conforme con la compra es la segunda vez que compro y la primera vez no me fue tan bien como está por tenía la pantalla toda rayada pero de verdad que está iPhone 13 pro viendo sin ningún detalle estoy feliz con la compra
Reviewed in the United States on December 9, 2024
iPhone 13 Pro 128GB - Sierra Blue - UnlockedLuis R.
Purchased on February 17, 2024
Ordered iPhone 12 Pro in 'excellent condition' and received one that is nearly brand new. Fair price and fast delivery. Love the new phone. I didn't realize I how badly my old Samsung needed replacing.
Reviewed in the United States on December 9, 2024
iPhone 12 Pro 256GB - Graphite - Unlocked