Customer reviews

I was a little nervous at first buying a refurbished phone but once I read everyone’s reviews i felt better with my decision. I am so happy with the price and quality of this purchase. I purchased the green iPhone 12 in the “excellent condition” choice for my sons 11th bday, and the phone arrived looking brand new and had 99% battery life. I literally could not find one little mark on this phone. My son is so happy! He’s been using it for about 2 weeks and no problems! I will definitely be ordering phones, gaming systems, laptops, etc. from here instead of buying brand new. I couldn’t recommend enough!! Thank you Backmarket!

I received my iPhone 13 in a short time. I ordered a fair condition iPhone 13 and it arrived looking as if it was barely used. The phone was unlocked and in great condition. I will definitely be ordering from back market again.

My IPhone 12 was delivered and I was pleasantly surprised by the item. I ordered a good instead of excellent in hopes the difference would not be an issue. It was absolutely flawless in my opinion. The truth will rely on the performance. I had my local ATT tech check it out for me. He said it appeared to be in good working order. Thank you Backmarket for a great transaction.

Like new, very nice. Using as a backup to my other 11-Pro but this one is a 512 vs my older Back Market 11-Pro 256. I don’t want a 12 or newer. Used Affirm again, seamless. Only issue was battery at 75% or so (lifespan) level…went to Apple store today & got new battery. I’m very pleased.

I love it!!!! It’s the perfect size for me!! It’s works perfectly, and only has a few light scratches on the screen but other than that it’s great!!! I’m so glad I bought it refurbished!!

It works great with little flaws. Battery life is fantastic the thing I dont like is how it delivered 1 day and a 1/2 after the expected delivery day I almost thought something happened to my package but in the end irmt worked out fine.

This phone came in great shape internally with a really good battery capacity of 86% for being an old phone. The exterior was in the “good” category so it of course has some scratches but overall still pretty clean. I have purchased three devices (2 phones and a laptop) from back market and each time was a fantastic purchase. I hope to continue buying devices from back market in the future!

Very Nice Phone. Looks new no scuffs or scratches. Had to clean the charging port had some debris in it and the phone would not charge or be recognized by my pc when plugged in. Worked fine after a quick cleaning and no issues since. Phone charges fully and holds charge. Would buy from Back Market again.

Phone is in good shape. The battery capacity was at 79% out of the box, which isn’t stellar. I was under the understanding that these phones would have at least 85% battery capacity. But I’m still overall pleased with the things we have bought from back market and will continue to shop and buy from them.