iPower Resale's customer reviews

4.7/5

700 verified reviews in the last 24 months.

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  • J

    Joanne T.

    Purchased on December 30, 2024

    Verified purchase
    5/5

    The MacBook Pro I purchased is in excellent condition, despite being graded as "fair." I cannot see any flaws at all. I've had it for a week now and have been working with it daily, and it's working beautifully. I am very happy with my purchase. I would absolutely recommend buying a refurbished product from iPower Resale and Backmarket. This purchase came after 2 failed attempts with other purchases. I first purchased a refurbished MacBook Pro from Loop Mobile through Backmarket. It appeared to be working well at first, but after a few hours of use, it started incessantly beeping every 7 seconds. This would happen every day. I was going nuts trying to troubleshoot it and went back and forth with Backmarket support. After running apple diagnostics, I discovered it had a faulty battery. The customer support was excellent and the return was seamless. I assumed that the first bad Mac Book was just really bad luck because I had previously purchased an iPhone and iPad through Backmarket and they were excellent (and have been excellent for years). I immediately purchased another Mac Book Pro, also from Loop Mobile through Backmarket. This one also appeared to be working well ...

    Reviewed in the United States on March 26, 2025

    MacBook Pro (2023) 14-inch - Apple M3 Pro 11-core and 14-core GPU - 18GB RAM - SSD 512GB
  • P

    Patricia O.

    Purchased on February 5, 2025

    Verified purchase
    5/5

    My experiences with buying refurbished Apple products was very positive - Back Market. Thank you! I have now purchased 4 devices. Making gift giving more affordable! I was reluctant at first. I did research. No problems encountered. It’s eco! Fast. Do the right thing. :)

    Reviewed in the United States on March 26, 2025

    iPad Pro 11 M4 (2024) 256GB - Silver - (Wi-Fi)
  • G

    Grace Z.

    Purchased on January 5, 2025

    Verified purchase
    5/5

    The laptop arrived in excellent condition as described if not better than expected because it looked so brand new. I could not find anything that would suggest it was preloved except the box it came in. It came with its original box that was marked with a white sticker and charging cable. I am very glad to get a model I wanted without spending as much and helping the planet at the same time. The refurbishing company definitely puts in the hard work to make preloved laptops in the best usable condition it can be in!

    Reviewed in the United States on March 26, 2025

    MacBook Air (2024) 13-inch - Apple M3 8-core and 10-core GPU - 16GB RAM - SSD 512GB
  • W

    Wendee M.

    Purchased on May 7, 2024

    Verified purchase
    5/5

    The MacBook Pro 16” (M2, 2023) that I received is indistinguishable from a new MacBook. The seller did an excellent job with clean up, provided appropriate charging blocks and cables, and took care to ensure the machine was ready for me to simply connect my Apple ID and make the magic happen. Huge kudos to the seller & BackMarket for brining me a refurbished product that’ll last for years & meet the needs of my business.

    Reviewed in the United States on March 26, 2025

    MacBook Pro (2023) 16-inch - Apple M2 Pro 12-core and 19-core GPU - 16GB RAM - SSD 512GB
  • J

    Josef N.

    Purchased on January 30, 2024

    Verified purchase
    5/5

    Another great purchase from Back Market :). I’ve ordered multiple iPads from Back Market previously; this was my first laptop purchase. As expected, the MacBook Air was delivered extremely quickly — within 1 day of purchase (actually faster than expected!). Safely packaged. MacBook Air came in the original Apple box (though the Apple box did have a big white sticker label — which made it clear it wasn’t brand new). MacBook Air was in great condition as promised. No issues setting it up. Back Market has repeatedly delivered great products to me. As someone who loves to buy products refurbished to save some money, Back Market is a site I look forward to continue using!

    Reviewed in the United States on March 26, 2025

    MacBook Air (2023) 15-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB
  • C

    Colin C.

    Purchased on March 15, 2025

    Verified purchase
    5/5

    so far so good! I've had this MacBook Air for a couple of weeks and it's been fantastic. would never know it's been refurbished. fantastic value for a great piece of hardware.

    Reviewed in the United States on March 30, 2025

    MacBook Air (2024) 15-inch - Apple M3 8-core and 10-core GPU - 16GB RAM - SSD 256GB
  • A

    Allison P.

    Purchased on February 20, 2025

    Verified purchase
    4.6/5

    I've had my refurbished 2024 MacBook air for two weeks, and so far I love it! I'd had no issues at all, and I wouldn't be able to tell it apart from a brand new laptop. 5 stars.

    Reviewed in the United States on March 26, 2025

    MacBook Air (2024) 15-inch - Apple M3 8-core and 10-core GPU - 16GB RAM - SSD 512GB
  • C

    Caroline R.

    Purchased on May 17, 2024

    Verified purchase
    5/5

    Absolutely loving my MacBook Air so far. Can’t tell at all that it was refurbished/previously owned; it looks and feels brand new. I researched for quite a long time to find the right laptop to replace my 2015 MacBook Air as a PhD student, and I’m so happy I went with this model!

    Reviewed in the United States on March 26, 2025

    MacBook Air (2022) 13-inch - Apple M2 8-core and 8-core GPU - 8GB RAM - SSD 256GB
  • S

    Susan R.

    Purchased on February 23, 2024

    Verified purchase
    4.8/5

    I always love buying things from Back Market! Their website is awesome and easy to use. I also love my new (well, newly refurbished) 2021 24” iMac! It runs really well and obviously blows my old 2009 out of the water. The only downer is that it has so little storage space, but I just added an external hard drive and it is a dream. It looks brand new too. I picked one that was “Excellent” shape and it truly is. I am very happy with everything about my purchase.

    Reviewed in the United States on March 26, 2025

    iMac 24-inch Retina (Mid-2021) M1 3.2GHz - SSD 256 GB - 8GB
  • M

    Melissa F.

    Purchased on February 25, 2024

    Verified purchase
    5/5

    My MacBook Pro M2 late 2022 model came in quickly and looked brand new with the box and charger. I would've never known it was refurbished if no one told me. I definitely recommend buying from Back Market because it is trusted and you also get the 1 year warranty in case something goes wrong.

    Reviewed in the United States on March 26, 2025

    MacBook Pro (2022) 13-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB