IT Replay's customer reviews

This is my third computer purchase from Back Market, and all of them have been absolutely painless. This HP EliteBook X360 1040 G7 looks and works like new, as have both previous computer purchases. I couldn't be happier with it. I'm still learning the nuances of the X360 touch screen/touch pad duality, but I've already cloned the 512GB SSD to upgrade to a 1TB SSD. I am a Back Market customer for life!

This was the second purchase I've made through BackMarket and both have been successful; the first was an iPhone 6si, purchased in 2018, which I still use in my office to play music through YouTube music and home wifi, since I've upgraded to an iPhone 13mini as my main phone. So far, I've been pleased with the purchase of the Mac mini 3.2 GHz 512gb - 32GB refurbished machine. Although, I questioned whether I should have purchased the same unit with 64GB of memory since I use a lot of applications, most of them being Adobe applications like Photoshop, Illustrator and Indesign, I've been surprisingly pleased with the performance I'm getting from just 32GB of memory. Recently, I upgraded to the newest Mac OS, Sonoma, 14.3.1 and everything runs flawlessly. Overall, I've been very pleased with my purchase through BackMarket. There are other refurbished items I've seen on the site that I plan to purchase in time. The ability to use Affirm to loan me funds for the Mac mini purchase and future purchases is a super added bonus!

Initially, I was very skeptical about making a purchase through here a specially after viewing reviews on YouTube about the macbook pro 2019 i9 32 gb. As excellent condition, laptop came in very good condition with a healthy battery. Im quite happy about the purchase and the excellent laptop i got! 😊

I like it very much. There is a scratch right on the MacBook Air logo under the screen that I found distracting at first. I'm used to it now and no longer focus on it. I'm happy! Arrived nicely packaged and in good time.

I found my new refurbished electronics app, great products for the price. My HP laptop us incredible. Making more purchase soon.

I purchased an iMac that was rated in excellent condition. It's not exactly in brand new-like condition, but it's acceptable. The performance is as hoped, so, all in all, I'm satisfied with my purchase.

Laptop was in great shape, aesthetically! I will definitely purchase refurbished laptops from Back Market from this day forward!

The price was excellent, and it has a lot more storage than my old one. The action on the keyboard is great, and the keyboard is backlit, which I love. The fan is occasionally loud, my last HP was silent, so that was a surprise, but one that I can live with. I do wish it had come with a little paperwork.

Laptop was shipped/packaged in good condition and works as expected. However, the charger that came with the laptop does not work... Specifically, as the charging cord is made up of two pieces, the piece that connects to the laptop itself does not work. Tested this by switching this part with my older but similar Dell model laptop charger. Outside of that issue, a good overall experience.