IT Replay's customer reviews

I purchased an iMac that was rated in excellent condition. It's not exactly in brand new-like condition, but it's acceptable. The performance is as hoped, so, all in all, I'm satisfied with my purchase.

This is the second time I’ve ordered the same refurbished laptop, and unfortunately, I have to return it again due to the same issues. The laptop keeps overheating and is making weird noises, which have only gotten worse over time. When I first received it, the noises weren’t as frequent, but now it’s constant, making the laptop unusable. I spent a significant amount of money on this laptop, and I’m incredibly disappointed to receive a product in such poor condition. I wish I could add a video to show the extent of the problem. I expected better quality, and it’s frustrating to go through this twice.

I was looking to replace my dad's old MacMini as it was on its last legs. I tend to use electronics as long as possible to avoid e-waste. The ability to purchase a refurbished machine that met my dad's computing needs was a great option and a great value. Plus it helps to know that the refurbishers and the market support reducing e-waste.

everything came as described arrived in good working order. only concern was the cord that comes from the box to my computer came tightly bound and left kinks and crieses in the cable making me worry about the longevity of such a crucial part of the device. otherwise great product and in pretty good condition.

Everything is good got it in “good condition” really only one scratch not even noticeable looks brand new came with the Apple charger to not a after market charger the battery health was 89% but… one of the USB C PORTS don’t work but its fine I paid 470 for a m1 Mac with a not working usb c port instead of 700

I was honestly a little skeptical since I’ve never shopped sites like this, but man I’m impressed. I pad is perfect. The only thing I would improving is the shipping box was just cardboard and tape. I wish it had more protection incase it was dropped during transport. I would shop here again

Pretty good, but not perfect. I have two buttons that are not working on the computer I purchased. The screen dimmer-both brighter and dimmer-don't work. It's frustrating, but I suppose I will just deal with it rather than make a return

The condition of the iMac was incredible. However, upon set up, I had difficulty. I couldn't continue with the set up (for some reason) after connecting to the internet. The message indicated that I couldn't continue set up unless I contacted some organization and that I will be restricted from using apps/ monitoring. (Not exactly sure if it was me, or what) Well, I got nervous, Wiped the system and performed an Internet Recovery. Now it is up and running. I have had my eye on an iMac for sometime. Couldn't beat the price, condition or early delivery. I have purchased every apple product I own on backmarket. And often recommend it to others. This was the only experience I had that threw me for a loop. But I am certain I will be a returning customer.

iMac is great with no hardware issues! Only issues are cosmetic such as the scratches being very noticeable despite ordering excellent condition. The keyboard is also very cheap feeling so I ordered an Apple Original keyboard. Definitely recommend buying this Mac.