JemJem's customer reviews

4.3/5

254 verified reviews in the last 12 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • K

    Kalie D.

    Purchased on December 6, 2023

    4.9/5

    I decided to purchase a iPhone 13 Pro from this seller because their asking price was competitive among the sea of iPhone refurbishers on BackMarket. This is the third iPhone I've purchased off BM and thankfully, it's the only one I won't have to request a return for. The iPhone was shipped quickly and arrived within a few days. I purchased the phone in 'Good' condition and although it doesn't quite meet BM's description for 'Good', I can understand why the vendor labelled the phone as such. The back and sides of the iPhone (including the camera lenses) are flawless: no perceptible scratches, dings, or discoloration. The screen has a few scratches, two of them particularly noticeable but it doesn't affect the touchscreen's responsiveness and they're only visible when the screen is off. 'Good' is a fair label in my book. As for the software, it's snappy and apps are quick to load; a significant improvement over my aging Samsung. The battery life is at 88 percent, which is more than what I started with on my old Samsung Galaxy (that I purchased in 'Excellent' condition) and more than enough for my needs. iPhone 13s have an internal setting that limits charging in order to prolong b...

    Reviewed in the United States on December 9, 2024

    iPhone 13 Pro 256GB - Silver - Unlocked
  • Y

    Yarah W.

    Purchased on November 12, 2024

    4.4/5

    The phone is exactly how I expected, nothing less, nothing more. it had a couple of light scratches on the screen and the camera but when the phone was turned on you couldn't see it. the phone also has an 85% battery, it certainly dies fast compared to my old Android that lasted me more than 8 hour heavy use battery life but I'm not complaining because I'm not usually a heavy user. it lasted me a full school day but it probably won't last if you have more than 1 after school sport like me. when I first purchased this iPhone 12 mini, I honestly didn't care if there were scratches unless it's a deep scratch, as long as the phone works, I'm happy. I have a new phone case coming in about a week or two so after that I'll be set.

    Reviewed in the United States on December 9, 2024

    iPhone 12 mini 64GB - Blue - Unlocked
  • K

    Kayonna D.

    Purchased on December 5, 2024

    5/5

    Mines came the day after i purchased it . it is fawless got it in excellent condition and it came with no scratches very clean it all works perfectly took 10 minutes to pair connect and put on my cellular plan . i love backmarket this is my 4th time purchasing from them

    Reviewed in the United States on December 9, 2024

    Apple Watch Series SE 2 (2022) GPS + Cellular 40 mm - Aluminium Starlight - Sport band Starlight
  • R

    Robert L.

    Purchased on November 6, 2024

    4.2/5

    Love the iPad thus far. Only issue which just surfaced a few days ago is that I am not receiving text messages. Overall iPad performs very well. Did not come with accessories. Have not yet tried camera.

    Reviewed in the United States on December 9, 2024

    iPad 10.2 (2020) 128GB - Space Gray - (WiFi)
  • R

    Rory R.

    Purchased on November 6, 2024

    4.2/5

    Everything up to receiving iPad was fine. Unable to completely load backup. About 200mg( or whatever they’re called) didn’t load after three days. Unable to download a couple of apps. Spent so much time trying to resolve issues, gave up and sent it back.. This being my only negative experience with Back Market.

    Reviewed in the United States on December 9, 2024

    iPad Pro 11 (2018) 64GB - Space Gray - (Wi-Fi + LTE)
  • J

    Juniper M.

    Purchased on September 26, 2024

    5/5

    Honestly, I was a little apprehensive about this, but it truly did arrive in excellent quality. I was also surprised on how quickly it arrived; it only took 2-3 days to get it. Seriously, I am pleasantly surprised. :) The case was a separate order, but the iPad still looks great.

    Reviewed in the United States on December 9, 2024

    iPad 9.7 (2017) 32GB - Space Gray - (WiFi)
  • L

    Ld B.

    Purchased on October 15, 2024

    5/5

    Great product!!! Ordered the good condition and it came almost immaculate. Only 2 minor very tiny scratches, one on the back and one on the outer edge. The black stripe on back is slightly peeling, very minor thing for a used product, nothing a case won’t cover up. Screen in perfect condition. Don’t know the difference between resolutions, never owned an iPad but it seems authentic!! I love it and would order from this seller again!!! Will post a pic later if allowed to

    Reviewed in the United States on December 9, 2024

    iPad Pro 12.9 (2021) 256GB - Space Gray - (Wi-Fi + 5G)
  • S

    Saul B.

    Purchased on March 5, 2024

    4.3/5

    I have been using this phone for 3 weeks since I purchased it. It works fantastically, no issues! If I could complain about something, it is just that the iPhone arrived with 84% battery health, and I bought it as excellent condition. I was expecting at least 90%. Other than that, the iPhone arrived in great condition, the screen and cameras are intact, and there are just few minor scratches barely visible at the back of the phone. If you are considering buying this iPhone 13 mini, I recommend it based on my experience!

    Reviewed in the United States on December 9, 2024

    iPhone 13 mini 128GB - Midnight - Unlocked
  • R

    Richard K.

    Purchased on February 25, 2024

    5/5

    This the second iPhone that I’ve purchased from Back Market. Both phones were flawless (Excellent Condition) and worked perfectly. The most recent purchase is an iPhone 13 Pro. Set up went perfectly with no problems. I looked at other brokers but the prices were higher and what I especially like about Back Market is their 30 day return police and 1 year warranty. When I’m ready for a replacement in the future, I’ll absolutely return to Back Market. And, no, I’m not related to any of the owners.

    Reviewed in the United States on December 9, 2024

    iPhone 13 Pro 128GB - Silver - Unlocked
  • C

    Craig H.

    Purchased on January 4, 2024

    4.6/5

    I recently purchased a MacBook Pro from Back Market. I purchased one that was supposed to be well used. I was pleasantly surprised by the quality and condition it was in. It arrived on time and was very well packaged. I shared my experience with my niece and nephew and when they saw my laptop they purchased their own the next day for their business. I will definitely look to Back Market in the future as other needs arise.

    Reviewed in the United States on December 9, 2024

    MacBook Pro Retina 15-inch (2017) - Core i7 - 16GB - SSD 256GB