Koala Stash's customer reviews

We ordered a refurbished Switch console for my daughter and it came promptly and is in great condition, so we're very impressed there! The seller originally only included a generic USB to C power cable, without a plug. The cord and our home USB compatible plugs weren't strong enough to power the console, but thankfully we had a laptop charger which worked, so my daughter could play. I contacted Backmarket who contacted the seller and we received a new OEM charger within a couple days, so in the end, all is well, although we would have much preferred to receive a functioning charging cord with the original shipment.

This is my 5th purchase with backmarket and I have been impressed every turn. The switch came with everything I could have needed including the wrist clips for the joycons. I waited to review until I’d had time to see the hard/software for what it truly was being refurbished. Of course the body and controllers had a few noticeable scratches on them but it was all able to be polished up a bit. All in all another great purchase. Thank you backmarket for saving the tech!

Overall pretty happy with the quality and speed that this refurbished iPhone has, but the battery was older than the phone I was replacing so I went to Apple for a $69 battery replacement. Still cheaper than buying a new phone, but seems like battery replacements are no longer guaranteed on BackMarket. This is my fourth or fifth phone that I have purchased on here and I had never had to worry about the battery issue.

I was skeptical at first because I really don’t buy anything refurbished. I selected the excellent condition and when I received it, it was like brand new! It doesn’t have any scratches at all. It works perfectly. I’ve had it for a few days and so far I’ve no issues with it. I’m so happy with my purchase! It arrive with 80% battery life and I was able to fully change it.

yeah you know what? this was not bad. reading the reviews, although mostly positive, made me skeptical as well as looking up the company and its history and how they've changed their name multiple times and don't have the best reviews on Google. however this being my first purchase ever on back market I must say "koala" delivered nicely. clean screen. no resistance on the bezel. the teeniest scratches on the underside however it reads everything normal. I purchased in excellent condition and I guess for a refurbished product it is in fact excellent condition. also back markets refund policy and guarantees reassured me on my purchase for sure.

Over the years I've purchased a Macbook pro, Apple Watch, bathroom scale, headphones, robot vacuum, big vacuum, and massage gun, and never had any issues with any of my products. I have no reason to purchase anything new that I can find on BackMarket, and there is no reason to stigmatize used and refurbished devices. Thank you for helping me purchase my tech sustainably!

Okay first off-WOW at the condition. It looks brand new. It came in an Apple Certified Refurbished box with all matching accessories. It literally looks brand new. I am extremely happy with my purchase.

Under no circumstances would I have known this was a refurbished laptop unless I had known in advance. The quality, performance, and ease of use far surpasses my Macbook Pro 2020. I'll continue to purchase from BackMarket! No doubt!

I’m super pleased. This refurbished IPad works very well. Screen is excellent. Was fairly easy to set up. Most the issues were provider not the IPad. Shipped and arrived fast. Very equitable price for purchase. Thanks Back Market.