Maroon Mobile's customer reviews

Everything about this phone is amazing and I likely wouldnt have never known it was refurbished if I didn't order it myself! Only thing was that it came a bit dirty in the ports and on the body of the phone. But that was fine to clean up. It was also missing the little key piece to take out the sms card but an earing does the trick. This was amazing! My sister also have gotten 2 phones in the past on this site and they also have been great! Thank you!

This is my fourth purchase with BackMarket, and like always, they've delivered me a wonderful refurbished piece of tech! I've been wanting a new phone with space and the S23 Ultra was calling me, plus, the color is hard to say no to. I used their Trade-In Option as well, they where very communicative and I received my new phone and sent the old in without a hitch!

this is my 7th purchase, from cell phones to laptops, all in perfect working condition. I will recommend to anyone looking to purchase reconditioned tech. plus you get a 1 year warranty. Great deals with protection.

Excited to finally purchase a more recent Samsung! However I ordered in “excellent condition” and there are a few small scratches on the side that may be more qualified under “good condition.” Other than that, all is well! And I will be purchasing more refurbished tech from BackMarket in the future :)

I'm very impressed with Back Market refurbished products. For the most part, they're reasonably priced. I was able to get a Samsung galaxy s23 for half the price of a brand new one. The phone was cosmetically and functionally in very good condition. I was very surprised. What got my attention about Back Market though is that they are B Corp Certified. That was enough for me to purchase from them.

I ordered two phones, one in Good (advertised - Good Deal!) condition and one in Excellent condition. I should have trusted the Good Deal advertised phone and gotten two instead of upgrading one of them to Excellent because both phones arrived in Excellent condition. This was my first time purchasing refurbished phones. I was apprehensive, but am glad I took the plunge. I think my husband's phone (Good) holds better charge than mine, but I don't know for sure. It may be that I use mine more than he uses his. All in all, we are very happy with our purchases. We still need to visit Verizon for help with some usage issues like apps, but we are going from Samsung Galaxy S9s to Galaxy S23s, so I think it's a learning curve issue. Thanks for a great product! We will be repeat customers. Kathleen Moxley kathiralph@comcast.net

Wow. The shipping was fast - and over the holidays too! I bought a Samsung Galaxy S23 which surprised me that a phone released in Feb 2023 needed refurbishing. The condition was rated as "very good". As far as I can see, it's damn near perfect. No signs of use. Looks new to me. I'd be curious to see what an "excellent" phone would look like. It works perfectly. And the fact that I got it at Xmas but have until Jan 31 to return? Even better. I don't plan on returning since I just paid over $100 bucks to protect the phone with an Otterbox case and a Zagg glass protector. Yes, I know I could've gotten it cheaper online or at Back Market but I'm so clumsy that I was paranoid enough to run straight to the TMobile store to get a new sim card and the protective stuff. Thank you to both Back Market and Maroon Mobile for such excellent service and an excellent device. Above and beyond!!!

This is the third item I have purchased from back market. I truly don't foresee ever buying electronics brand new again. The phone came in record time, in stellar condition. You would truly never know it was refurbished. It works great, I have had zero problems with anything I've purchased from back market and the Galaxy s23 Ultra was no different.

I moved up from a 2022 Moto G Stylus to this Galaxy S24. The outside was spotless. Like new. The first thing I noticed was voice typing response. Instantaneous where I used to have a significant wait. I'm still learning the features but the setup was easy and switching sim cards to the new phone quick. very happy with price and quality.