Customer reviews

4.3/5

5 verified reviews in the last 12 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%
  • R

    Robert forrest R.

    Purchased on January 29, 2025

    Verified purchase
    4/5

    This is my 5th device purchased from Back Market and what a terrific refurbisher! This MacBook Air is a good machine. However, it was marked "excellent condition," but it was not as flawless previous devices I've purchased from BM. There were minor scratches on the screen, minor scratches on the lid, and about 6 of the keys are well worn and very shiny due to use. Assuredly, not in excellent condition by Back Market standards. However, with the purchase of a plastic cover and a thin keyboard cover, the problem is not visible.

    Reviewed in the United States on February 17, 2025

    MacBook Air Retina 13-inch (2018) - Core i5 - 16GB - SSD 1500GB
  • A

    Adrian V.

    Purchased on December 24, 2024

    Verified purchase
    4/5

    I feel like the product is great. I was just highly upset that it didn’t charge because the computer is in great condition and I actually like it but the only issue is that it’s not charging

    Reviewed in the United States on January 12, 2025

    MacBook Pro Retina 13-inch (2019) - Core i7 - 16GB - SSD 1000GB
  • I

    Itzel P.

    Purchased on February 20, 2025

    Verified purchase
    5/5

    It’s been so good so far! Definitely got a good price and communication was great.

    Reviewed in the United States on March 12, 2025

    MacBook Pro Retina 13-inch (2019) - Core i5 - 8GB - SSD 128GB
  • R

    Reggie W.

    Purchased on January 9, 2025

    Verified purchase
    5/5

    Wife loves it no issues, came already updated.

    Reviewed in the United States on January 30, 2025

    MacBook Air Retina 13-inch (2019) - Core i5 - 8GB - SSD 128GB
  • E

    Emily M.

    Purchased on January 17, 2025

    Verified purchase
    3.4/5

    Everything with the MacBook is great, except that the MacBook only stays on when it is plugged into an outlet. It turns off after unplugging it. There is an issue with the health of the battery. This is very inconvenient considering I the MacBook for mobility when using it.

    Reviewed in the United States on February 2, 2025

    MacBook Pro Retina 13-inch (2019) - Core i5 - 8GB - SSD 128GB