Phone Depot's customer reviews

4.3/5

436 verified reviews in the last 12 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • L

    Lillian W.

    Purchased on January 15, 2025

    4.8/5

    I ordered the phone in "Good" condition and it looks great! Only slight dings on one corner, and the phone looks and functions well. The only issue I had was with shipping and I ended up having to go pick it up at a location. It only came with the charging cable, no wall plug-in, but that is an easy thing to buy. Overall, I'm very happy with my first experience buying refurbished technology. Will shop here again in the future!

    Reviewed in the United States on February 4, 2025

    iPhone 15 256GB - Pink - Unlocked
  • S

    Stephany F.

    Purchased on February 24, 2025

    4.5/5

    yall I was skeptical of getting a refurbished phone. This phone is incredible, it was graded as fair but there's not a single dent or scratch on it!!! The battery life is good not great but honestly for the price I can work with it. When this phone needs to get replaced I will definitely be coming back!!

    Reviewed in the United States on March 4, 2025

    Galaxy S22 Ultra 5G 128GB - Dark Red - Unlocked
  • C

    Christian D.

    Purchased on November 5, 2024

    5/5

    Awesome! 🤩🤩🤩These guys are doing great. I ordered an I phone 12 pro max in good condition and received one in excellent condition for the half of the price. The I phone in gold looks amazing. I’m so happy and grateful for my new smartphone. I wanted to say thank you guys. Top seller. Best website ever to buy a refurbished device.

    Reviewed in the United States on December 9, 2024

    iPhone 12 Pro Max 256GB - Gold - Unlocked
  • J

    Jon Z.

    Purchased on October 15, 2024

    5/5

    Very happy with my s23 ultra refurbished purchase in excellent condition. No blemishes or scratches (large or micro) on the screen or body. Swapping my physical SIM card was smooth and the phone was up and working like normal within an hour of getting it. Quick delivery; very satisfied, will absolutely buy from Back market and this supplier again

    Reviewed in the United States on December 9, 2024

    Galaxy S23 Ultra 512GB - Green - Unlocked
  • R

    Ramon V.

    Purchased on March 24, 2024

    4.8/5

    I was a little bit skeptical to order refurbished from an unknown outfit, so decided to order the Galaxy S23 I wanted in Good or Excellent condition. Guess what I received? A Galaxy S23 in excellent, excellent condition. My favorite place now for future purchases.

    Reviewed in the United States on December 9, 2024

    Galaxy S23 128GB - Black - Unlocked
  • D

    Doug G.

    Purchased on February 21, 2025

    4.8/5

    I ordered an excellent condition Samsung Galaxy S24+. It came in great condition, just a few tiny scratches on back can barely notice unless very close up. Have had phone for about a month, and working flawlessly. The seller I bought off was Plug/Tech, would recommend them as a seller. Very happy about the purchase and would buy again. I would recommend Back Market for a cheaper solution to your phone needs.

    Reviewed in the United States on March 12, 2025

    Galaxy S24+ 256GB - Black - Unlocked
  • T

    Tami F.

    Purchased on October 16, 2024

    4.8/5

    I am very happy with my new phone, however my old phone I bought at Walmart, a refurbished moto g pure, and it still had someone's name in it as still having access to the phone, I occasionally got messages from Google asking me if I had just tried to log in , in Dallas, TX, at first I said no it wasn't me, but they put me through the ringer on proving my identity and then after a few new passwords were created in would just say yes it was me, just to avoid all of the stuff I needed to do. so imagine my surprise his name is in this phone as well. I used a c to c cable to transfer my info to the new phone, did I bring him with me? I don't recall using a sim card or not the one from my moto phone. other than that it's telling me that I have malaware and viruses infecting my phone now. I have AVG CLEANING APP, VPN PRITECTION AND INSTALL gaurdio and it well they both say everything is fine, I have so many spam messages and emails I can't l getl through them all. can you help me?

    Reviewed in the United States on December 9, 2024

    Galaxy S21+ 5G 128GB - Purple - Unlocked
  • A

    Adrian b S.

    Purchased on January 13, 2025

    4.6/5

    I am really happy with my purchase and found that the iPhone 14 Pro was almost literally new. Apart from a few unnoticeable blemishes (2 small scratches about a 1/4” long or smaller) the phone is awesome with original capacity I was expecting. I’m really happy with this phone and put everyone on to back market as a favorable option.

    Reviewed in the United States on January 26, 2025

    iPhone 14 Pro 512GB - Deep Purple - Unlocked
  • T

    Tamara W.

    Purchased on December 16, 2024

    5/5

    I recently ordered and received my iphone 13 pro gold-unlocked and received it timely as promised. This is for my husband who is switching to an iphone. He is getting used to the differences and learning his way around his new phone and loves it. I have ordered 2 laptops in the past from Back Market as well as this iphone and each one was exactly as described or better. The prices are fair. The merchandise arrives timely. I will order from them in the future.!

    Reviewed in the United States on January 17, 2025

    iPhone 13 Pro 128GB - Gold - Unlocked
  • K

    Kali B.

    Purchased on August 29, 2024

    5/5

    honestly, this phone is great! I've got pretty much Zero complaints. Barely any scratches or scuffs. Battery is pretty good. Battery life is good. Overall, please save yourself the money & also do good for the environment by buying refurbished. Totally a great call.

    Reviewed in the United States on December 9, 2024

    Galaxy S22+ 5G 128GB - Black - Unlocked