Phone Depot's customer reviews

4.2/5

1,080 verified reviews in the last 24 months.

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  • C

    Carlos R.

    Purchased on March 28, 2025

    Verified purchase
    4.8/5

    I been using the iPhone for almost 2 weeks now, this is not my first purchase from back market and I never disappointed with their products and services. I ordered the iPhone 13 Pro alpine green and I’m very impressed with that color. The iPhone arrived pretty quick and the condition is flawless. The phone runs smooth and the battery lasted about day and a half. So far so good. I’ll definitely continue doing business with back market and their awesome refurbished items. Thanks!!

    Reviewed in the United States on April 13, 2025

    iPhone 13 Pro 512GB - Alpine Green - Unlocked
  • R

    Roharne h A.

    Purchased on March 16, 2025

    Verified purchase
    5/5

    Blackddragon000 review> before engaging with Back Market,I did a thorough research that reached out to even several reputed review & complaints sites & finally decided to take the plunge ( used/ refurbished elsewhere,I noticed has not much protection that I saw here) & after a period of use/testing congratulated myself on having taken a wise decision > those around me who usually purchase new items were astounded at the condition of this device that looked/ performed the same as a brand new iphone. I'm awaiting the delivery of another Back Market item & am preparing to evaluate other devices soon > also, I'm in discussions with the company about referring Back Market products to others.

    Reviewed in the United States on April 1, 2025

    iPhone 14 Plus 512GB - Red - Unlocked
  • S

    Stephany F.

    Purchased on February 24, 2025

    Verified purchase
    4.5/5

    yall I was skeptical of getting a refurbished phone. This phone is incredible, it was graded as fair but there's not a single dent or scratch on it!!! The battery life is good not great but honestly for the price I can work with it. When this phone needs to get replaced I will definitely be coming back!!

    Reviewed in the United States on March 26, 2025

    Galaxy S22 Ultra 5G 128GB - Dark Red - Unlocked
  • L

    Lillian W.

    Purchased on January 15, 2025

    Verified purchase
    4.8/5

    I ordered the phone in "Good" condition and it looks great! Only slight dings on one corner, and the phone looks and functions well. The only issue I had was with shipping and I ended up having to go pick it up at a location. It only came with the charging cable, no wall plug-in, but that is an easy thing to buy. Overall, I'm very happy with my first experience buying refurbished technology. Will shop here again in the future!

    Reviewed in the United States on March 26, 2025

    iPhone 15 256GB - Pink - Unlocked
  • C

    Christian D.

    Purchased on November 5, 2024

    Verified purchase
    5/5

    Awesome! 🤩🤩🤩These guys are doing great. I ordered an I phone 12 pro max in good condition and received one in excellent condition for the half of the price. The I phone in gold looks amazing. I’m so happy and grateful for my new smartphone. I wanted to say thank you guys. Top seller. Best website ever to buy a refurbished device.

    Reviewed in the United States on March 26, 2025

    iPhone 12 Pro Max 256GB - Gold - Unlocked
  • J

    Jon Z.

    Purchased on October 15, 2024

    Verified purchase
    5/5

    Very happy with my s23 ultra refurbished purchase in excellent condition. No blemishes or scratches (large or micro) on the screen or body. Swapping my physical SIM card was smooth and the phone was up and working like normal within an hour of getting it. Quick delivery; very satisfied, will absolutely buy from Back market and this supplier again

    Reviewed in the United States on March 26, 2025

    Galaxy S23 Ultra 512GB - Green - Unlocked
  • D

    Doug G.

    Purchased on February 21, 2025

    Verified purchase
    4.8/5

    I ordered an excellent condition Samsung Galaxy S24+. It came in great condition, just a few tiny scratches on back can barely notice unless very close up. Have had phone for about a month, and working flawlessly. The seller I bought off was Plug/Tech, would recommend them as a seller. Very happy about the purchase and would buy again. I would recommend Back Market for a cheaper solution to your phone needs.

    Reviewed in the United States on March 26, 2025

    Galaxy S24+ 256GB - Black - Unlocked
  • R

    Ramon V.

    Purchased on March 24, 2024

    Verified purchase
    4.8/5

    I was a little bit skeptical to order refurbished from an unknown outfit, so decided to order the Galaxy S23 I wanted in Good or Excellent condition. Guess what I received? A Galaxy S23 in excellent, excellent condition. My favorite place now for future purchases.

    Reviewed in the United States on March 26, 2025

    Galaxy S23 128GB - Black - Unlocked
  • K

    Kathleen R.

    Purchased on December 26, 2023

    Verified purchase
    5/5

    I’m so happy with my new reconditioned computer from Back Market! It arrived well-packaged and in excellent condition. Transfer of data from my old MacBook Air was seamless and I couldn’t be more pleased.

    Reviewed in the United States on March 26, 2025

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB
  • J

    Jennifer B.

    Purchased on February 3, 2024

    Verified purchase
    4.9/5

    I got the light silver iPhone XS Max 256GB. So glad for the high GB. It’s a nice phone I’ll keep it a couple months at the least until I can upgrade to a more recent used one again on here, creds to Tech Plug Electronic for refurbishing it as best as one can!. I got a couple of cases for it already. It was a bit worn on the edges but the refurbisher replaced the screen because it was perfect & they replaced the back because that looked excellent too so they went above and beyond to make a 2018 phone look as refurbished as possible. Now that is an honest refurbisher and seller to actually replace the phone screen and replace as much as they can before selling it. I got it in good condition and I agree with the description😊👌. I love the phone the only thing is the camera is not as clear as my old iPhone 12 mini, but, that’s expected with a 2018 phone. I might upgrade to a like iPhone 13 in like September for better camera. But I like this phone so I’ll happily it for 7 more months so this phone will serve me a lot until then. I might just keep 2 phones if I upgrade later on or gift it to a family member who needs one because it’s good 👍 . I like to leave descriptive reviews since ...

    Reviewed in the United States on March 26, 2025

    iPhone XS Max 256GB - Silver - Unlocked