Prime Electronics LLC's customer reviews

4.3/5

1,001 verified reviews in the last 24 months.

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  • B

    Ben H.

    Purchased on February 5, 2025

    Verified purchase
    4.8/5

    I bought the iPhone 15 Pro Max from Back Market and I have had it for almost a month now and there have been no problems! There are no scratches on the front glass. The cameras work excellent there are no scratches on the back. They use genuine refurbished parts. All of my parts are from Apple nowhere does it say in my settings that there is an unfamiliar or unrecognized part. The only thing I would have to mention is when I charge my phone. It seems to get really warm. I don’t know if that is a product thing or a refurbished thing. I did some research and it does say that the iPhone 15 Pro Max did get pretty warm when charging. Other than that, the phone works excellent. I am satisfied.

    Reviewed in the United States on March 26, 2025

    iPhone 15 Pro Max 256GB - Black Titanium - Unlocked
  • N

    Nicholas V.

    Purchased on January 31, 2025

    Verified purchase
    4.9/5

    My new phone has been a really good upgrade thus far. It’s in perfect condition and everything seems to work good. The battery seems to drain a little faster than what Apple said about the phone, but, it hasn’t been a big deal to me. This is probably the 5th phone I’ve purchased from Back Market the past several years and we’ve never had issues with any refurbished phone, so for us, there’s no need to overspend for the latest/greatest phone. And with the ability to trade-in your old phone, Back Market couldn’t have made it any easier to buy a phone.

    Reviewed in the United States on March 26, 2025

    iPhone 13 128GB - Blue - Unlocked
  • P

    Paige T.

    Purchased on March 29, 2025

    Verified purchase
    5/5

    My phone came in great condition and has been working with no issues. Great value for refurbished devices and I was able to trade-in my last iPhone purchased from Back Market to make the price even lower!

    Reviewed in the United States on April 13, 2025

    iPhone 14 128GB - Purple - Unlocked
  • J

    Joseph W.

    Purchased on April 5, 2025

    Verified purchase
    4.9/5

    The refurbished iPhone 13 was shipped promptly and exactly what we expected. No issues with process or phone. Will shop here again.

    Reviewed in the United States on April 23, 2025

    iPhone 13 128GB - Midnight - Unlocked
  • N

    Neil D.

    Purchased on March 12, 2025

    Verified purchase
    4.6/5

    Looks and general operation wise, perfect. The only negative would be the battery capacity. I have previously purchased another Iphone 12 from Back Market, and an Apple watch, both of which work perfectly and have almost 100% capacity, eg, close to new. This phone came with a battery with 83% capacity, which is a bit lower than I would have expected. Other than that, all is good! Easy to upgrade from my old phone.

    Reviewed in the United States on March 25, 2025

    iPhone 12 128GB - Blue - Unlocked
  • M

    Michal S.

    Purchased on January 21, 2025

    Verified purchase
    5/5

    I had a deal on my Premium Silver iPhone 14 Pro 256gb model as it was the same price as the Premium Deep Purple iPhone 14 Pro 128gb. I was sceptical but I pulled the trigger and did not regret it! My iPhone came with the original Apple battery, 100% battery life, miniscule signs of use, and a screen protector! I would recommend Back Market to anyone trying to save a couple hundred bucks on a new iPhone.

    Reviewed in the United States on March 26, 2025

    iPhone 14 Pro 256GB - Silver - Unlocked
  • G

    Gopikrrishna B.

    Purchased on March 14, 2025

    Verified purchase
    5/5

    First time purchased in backmarket. Got iphone 14 plus, it looked like new, without the price of new device. The whole purchase experience was better than other ecommerce sites. I will use backmarket for my future electronic needs.

    Reviewed in the United States on March 26, 2025

    iPhone 14 Plus 256GB - Purple - Unlocked
  • S

    Shirlee L.

    Purchased on February 16, 2025

    Verified purchase
    4.9/5

    My Galaxy S22 5G 128GB was like new. I took it to my carrier who transferred everything over for me from my old phone (which I got from BackMarket also). I just wish I hadn't waited so long to upgrade!

    Reviewed in the United States on March 26, 2025

    Galaxy S22 5G 128GB - Black - Unlocked
  • A

    Andara-shahdae W.

    Purchased on February 22, 2025

    Verified purchase
    5/5

    Amazing seller! I ordered the iPhone 12 in excellent condition and that’s what I got within the estimated shipping time, which was a few business days. Fast shipping! The phone is working like new so far. If possible, I will update. Thank you!

    Reviewed in the United States on March 26, 2025

    iPhone 12 128GB - Purple - Unlocked
  • C

    Carrie C.

    Purchased on January 12, 2025

    Verified purchase
    4.2/5

    I appreciate how the iPhone 12 Pro was packed, no chance of breakage. Phone’s condition was better than I expected, like new. I’ve had it for over 2 weeks and haven’t had a single problem. I bought an iPhone from Back Market 4 years ago and was very happy with it as I am with my iPhone 12 Pro. I don’t feel the charging cord that came with the phone was of quality to use, perhaps even defective as it wouldn’t charge unless you held it in bent position. Still, I highly recommend Back Market.

    Reviewed in the United States on March 26, 2025

    iPhone 12 Pro 128GB - Graphite - Unlocked