Prime Mobile1's customer reviews

4.3/5

118 verified reviews in the last 12 months.

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  • L

    Luigi C.

    Purchased on March 20, 2024

    5/5

    Hi! I received my order on time and very quickly. I just wanted to say that once again Back Market has outdone itself! This is the third phone I have purchased from Back Market and it is in immaculate condition (you can not tell it is not new) with a 95% battery! The refurbisher,Prime Mobile 1, was right on spot! They did a great job, I could not be more pleased with the condition and the price. In all, from various refurbishers on Back Market, I have bought three Apple phones and two Apple MacBook pro laptops and could not be happier with all my purchases. I am very, very happy with the purchase, and continue to be a devout Back Market customer! Thanks.

    Reviewed in the United States on December 9, 2024

    iPhone 12 Pro Max 128GB - Graphite - Unlocked Physical SIM
  • D

    Daniel B.

    Purchased on November 26, 2024

    4.9/5

    my new to me phone arrived on time and is in excellent condition considering I ordered a grade good hats off to the previous owner and refurbishing teams. A great phone for half the price

    Reviewed in the United States on December 9, 2024

    Galaxy S23 128GB - Green - Unlocked
  • M

    Maria S.

    Purchased on October 18, 2024

    5/5

    this came in perfect condition got it for like 538$ lowkey a steal battery was at 86% it hadnt been repaired and it has all apple genuine parts screen is perfect I vouch for this seller super fast as well amazing purchase 5 stars.

    Reviewed in the United States on December 9, 2024

    iPhone 13 Pro Max 128GB - Graphite - Unlocked Physical SIM
  • D

    Devyn K.

    Purchased on November 11, 2024

    4.9/5

    The phone came in the condition it was described, I love it so far my only complaint is there was a weird gunk/crust around the camera lenses. Just ensure cleanliness is a priority and that would make the experience a 10/10. Thanks backmarket!

    Reviewed in the United States on December 9, 2024

    iPhone 14 Pro Max 512GB - Deep Purple - Unlocked - Dual eSIM
  • J

    Jakyrah T.

    Purchased on November 1, 2024

    4.9/5

    Fast shipping it came on time I ordered the good condition. I didn’t see no scratches or dents and it came at 85% battery health which it is to be expected. in the box. It came with a fast charger and block, and a Sim tool I had my phone about almost 2 weeks now and so far everything is working it perfectly oh and my phone color is the Alpine green

    Reviewed in the United States on December 9, 2024

    iPhone 13 Pro Max 128GB - Alpine Green - Unlocked Physical SIM
  • L

    Lindsay H.

    Purchased on October 24, 2024

    4.9/5

    Everything came on time , phone is in great condition for a fair phone. some scratches here and there but i’ll have a phone case on it so i’m not bothered ! very nice for if you’re ballin on a budget and don’t feel like going through your provider to get a new phone. thanks backmarket!

    Reviewed in the United States on December 9, 2024

    iPhone 11 Pro Max 256GB - Space Gray - Unlocked Physical SIM
  • C

    Contessa J.

    Purchased on October 10, 2024

    4.6/5

    I've had my new phone for a week now and it's been a great experience. Smooth iPhone-to-iPhone transfer. Hardly any blemishes. The phone works great. I am loving the new features compared to my iPhone 8. Very happy with my purchase. The camera is great too. This is my 2nd successful purchase from back market. I will continue to use them :)

    Reviewed in the United States on December 9, 2024

    iPhone 13 128GB - Pink - Unlocked Physical SIM
  • T

    Taivonya H.

    Purchased on October 2, 2024

    5/5

    shipping was quick. I've gotten myself one and one for my mother's birthday. I put "fair" for the condition and the phones looks brand new. Nothing been wrong with the phones I've bought from backmarket so far.

    Reviewed in the United States on December 9, 2024

    Galaxy S22 5G 128GB - Green - Unlocked Physical SIM
  • L

    Lee A.

    Purchased on November 7, 2024

    4.4/5

    The phone itself was in better condition than I had hoped. I ordered one in fair condition and it looked brand new. My biggest gripe was getting a phone carrier locked to AT&T when I know for very sure I ordered an unlocked device. This was majorly inconvenient since I had to purchase an AT&T sim card and activate a brand new number with a $65 phone plan on top of the phone purchase. Overall I'm satisfied.

    Reviewed in the United States on December 9, 2024

    Galaxy S22+ 5G 256GB - Rose Gold - Unlocked Physical SIM
  • M

    Margaret S.

    Purchased on October 2, 2024

    4.9/5

    Love the phone! I switched from iPhone 7 Plus. It’s so nice to have an upgraded phone but without the new phone price. It has a couple of VERY minor scratches on the corners but it’s hardly noticeable. I got silver, so you can’t really see it unless looking very closely. Camera is perfectly fine, no scratches and screen is perfect. Phone works great and functions well - feels brand new. I do e-commerce and blogging so I have to use social media etc and this phone works great for my needs. Battery was at 87% capacity and lasts very long, I can go a couple days without charging which is nice and it goes back up to 100% rather quickly. Happy with my purchase and will continue to buy used in the future.

    Reviewed in the United States on December 9, 2024

    iPhone 12 Pro 128GB - Silver - Unlocked Physical SIM