Ruffbox's customer reviews

This was my fifth phone from BackMarket and I can confidently say that the experience has been consistently exceptional every single time. The price was unbeatable, and the condition of the phone exceeded my expectations - it looks brand new with no visible blemishes or signs of wear. The battery life is more than satisfactory, and I've had no issues with performance. What's even more satisfying is knowing that I'm doing my part for the environment by choosing refurbished and reducing electronic waste. I'll definitely be back for my next phone, and I highly recommend BackMarket.com to anyone looking for a great deal on a high-quality, pre-loved device while also supporting a more sustainable approach to consumer electronics.

The seller sold me a at&t locked phone as unlocked. Also, when I tried to contact them through the info card they sent with the phone the number they provided was a disconnected line in New York. And I couldn't get the phone unlocked by at&t because the previous owner hadn't removed the phone from their account. I spent two and a half days trying to figure out if I could get this phone to work because this seller did not do their due diligence to check all of this when they "refurbished" it. Overall a very negative experience.

Love BackMarket! Lol love the new commercial/ad too! I’ve purchased quite a few devices over the last couple of years. From iPhones, galaxy phones, iPads and more im not thinking about I’m sure. They make great gifts… what’s even better they are refurbished and not some trash floating in our oceans and in our landfills. Every single device I’ve purchased is still being used and in perfect working order. Will never buy brand new again. I’m not one who likes the price tag of brand new items these days. So thank you backmarket team! Keep up the awesome work. Maybe throw some coupons to the repeat customers once and a while lol.. (worth a shot, lol) I’m a bargain hunter 😉

couldn't be happier with my phone. I was weary ordering from back market for the first time but it really paid off. phone came quicker than it was said to. I will most definitely be buying more from backmarket!

The phone got here fast it’s in good condition only issue is a powering off and it was locked to a carrier but I called to get it unlocked and it worked but aside from the powering off issue the phone works as it should for the most part

This phone is in beautiful, very good condition. I was up and running within 10 minutes of opening my box will all my apps and settings transferred from the old phone seamlessly. Battery seems to be in great condition. I am very happy.

Love back market … We’ve purchase 2 refurbished phones in great condition and the switch from old phone to new phone was easy… Excellent communication!!!

The SIM card tray was cracked along the edge and it was tricky to reinstall without further damage. Luckily I had an old S8 and I swapped the trays. Other than that the phone functions as expected. 4th purchase on BM 1st issue.

Phone arrived in terrific condition - basically flawless. AND I love the phone. (I tried an iPhone and paid full price for a new one and absolutely hated it.) I am glad to be back to Android and grateful to Back Market for providing a great service.