SmartphonesPLUS's customer reviews

4.3/5

255 verified reviews in the last 12 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • Y

    Yasmin M.

    Purchased on October 20, 2024

    4.9/5

    I was scared to order a refurbished phone online, but it ended up being so worth it in the end! I ordered mine in "excellent" condition and it was basically brand new and arrived in 4 days. I haven't had it long enough to comment on the battery life, and there was a VERY minor scratch on the phone, but it was a s24 for over half off so no biggie!

    Reviewed in the United States on November 4, 2024

    Galaxy S24 128GB - Purple - Locked T-Mobile
  • V

    Victor R.

    Purchased on September 25, 2024

    5/5

    I received my Apple Watch faster than expected. It came with 100% battery health. No scratches, problems , and all the buttons work great. I would recommend Back Market and SmartphonesPlus to anyone who is looking for an upgrade to their phone, watch, laptop, iPad, AirPod, etc. 10/10 service and products. Look no further Back Market is the answer to your needs. Thank you for your service. Best, VR

    Reviewed in the United States on October 4, 2024

    Apple Watch Series 9 (2023) GPS 45 mm - Aluminium Silver - Sport band White
  • E

    Elwiss J.

    Purchased on July 31, 2024

    5/5

    Smooth experience and a great starter Apple Watch. Came in well-packaged, setup was not a hassle at all. The band came disconnected from the body of the watch to better protect the body, nevertheless, everything was straightforward. Light scratches and dust present around the edges, but perfectly functional.

    Reviewed in the United States on September 30, 2024

    Apple Watch Series 7 (2021) GPS 45 mm - Aluminium Midnight - Sport band Black
  • L

    Lexi L.

    Purchased on June 16, 2024

    4.8/5

    After buying my amazing iPhone from backmarket I came back again for an Apple Watch. I absolutely love it. It came in very good conditions and brand new charging cord. I tell all my friends and family to use shop electronics here!!

    Reviewed in the United States on October 1, 2024

    Apple Watch Series SE 2 (2022) GPS 44 mm - Aluminium Starlight - Sport band Starlight
  • M

    Michelle N.

    Purchased on December 19, 2023

    5/5

    I got this iPad for my toddler and the best part is the ease of parental controls setup and app sharing with my iPhone. Great quality recycled tech, I have no complaints on any of the 3 purchases I have made with Backmarket.

    Reviewed in the United States on January 3, 2024

    iPad 9.7 (2018) 32GB - Space Gray - (WiFi)
  • R

    Raquel N.

    Purchased on December 28, 2023

    5/5

    The phone works as good as any brand new phone! Which is, of course, what one would hope for when purchasing a refurbished phone. It's exactly what was expected and hoped for with no complaint.

    Reviewed in the United States on January 18, 2024

    Galaxy S21 FE 5G 128GB - Gray - Locked Verizon
  • E

    Elamine H.

    Purchased on August 13, 2024

    4.2/5

    So far so good. I would give it a 5 star if it wasn’t for the wrong charger that was sent to me. This HP surface uses a C type of charger and I was given a barrel jack type of port and there’s no where to put that. There’s an audio jack but no ports for that type of charger. With that said I found myself in a tricky situation at work, while the laptop was dead, I had to borrow a charger from a co-workers. Thankfully all the new laptops nowadays have the same port!

    Reviewed in the United States on September 27, 2024

    Hp Elite X2 G8 13-inch (2022) - Core i5-1135G7 - 8 GB - SSD 256 GB
  • M

    Monifah R.

    Purchased on May 31, 2024

    4.4/5

    the tablet works fine. I realized far too late the price is about the same as the samsung website, I could have got the same tablet from Amazon for 200 less so that was disappointing but that's more on me for not researching other options first. the tablet works though.

    Reviewed in the United States on July 1, 2024

    Galaxy Tab S9 FE+ 128GB - Gray - (Wi-Fi + GSM/CDMA + 5G)
  • L

    Luretha C.

    Purchased on November 25, 2023

    4.2/5

    The watch has been working well since I ordered it. It is in the style that I wanted, and it is in great physical condition. The battery lasts all day and there is still battery life left at the end of the day when I'm ready to take it off. It came with a charging cable, but it doesn't fit any of the bricks that I have. I have to charge it from my laptop. I don't think that it is the same manufacturer's cable as Samsung, and the watch doesn't charge from my previous watch's wireless charger. Other than that, I love the watch.

    Reviewed in the United States on December 10, 2023

    Samsung Smart Watch Galaxy Watch 5 HR GPS - Pink Gold
  • P

    Patricia H.

    Purchased on October 9, 2024

    4.8/5

    I bought it in "Fair condition" but there was only a slight spot on the corner of the hood and a scratch on the bottom. Nothing on the keyboard or screen. They could have called it "Good" and charged more. the computer is wonderful and beautiful. Fast with very deep, rich picture graphics. I wish the video streaming was a tad less dark, but otherwise I love it! A great deal for the price. Quite happy with the laptop and price. Love that it is kind of recycled.

    Reviewed in the United States on October 24, 2024

    Hp ENVY Laptop 17-cg0xxx 17-inch (2023) - Core i7-1065G7 - 16 GB - SSD 512 GB