Softnetworks LLC's customer reviews

4.5/5

17 verified reviews in the last 6 months.

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  • D

    Don A.

    Purchased on November 25, 2023

    4.2/5

    I have a 27" iMac. Unfortunately, it is a 2012 "vintage", and can no longer keep up with "progress" (OS will not update to present time). I was VERY pleased to obtain a 2019 iMac, with current OS (and still upgradable!). Thank you Back Market! I have been waiting a while using the 'new' 27" iMac until I am sure. I am very pleased with it. I love the 27", and all that screen space, which is why I purchased the last year of the 27" iMacs. Now, with the quality of Apple, I am surprised that an off-brand keyboard and mouse came with the iMac. It did NOT hold up very well, and I finally replaced it with an Apple keyboard (Magic Keyboard), that is doing quite well. My only dismay is the keyboard that came with the iMac. Other than that, KUDOs to Back Market. P.S. Do NOT ship with FedEx. The box came damaged, with the bottom open and the contents (yes, the iMac) falling out. It was left on my porch, with no notice of delivery. Thanks to the excellent packing job by Back Market, the iMac survived just fine. However, I have given instructions to my other merchants (Amazon, etc.) to NOT ship via FedEx because of their deteriorating service.

    Reviewed in the United States on March 18, 2024

    iMac 27-inch Retina (Early 2019) Core i9 3.6GHz - SSD 2 TB - 64GB
  • T

    Tenzin P.

    Purchased on July 8, 2024

    5/5

    At first, I was a little skeptical because I had never bought from backmarket but I am super happy with my purchase. I can’t believe that there is not a tiny bit of scratches found on the keyboard and the packaging was so neat. I would 10/10 recommend backmarket and can’t wait to buy more in the future!

    Reviewed in the United States on July 9, 2024

    iPad Magic Keyboard 12.9" (2021) - White - QWERTY - English (US)
  • J

    James D.

    Purchased on February 17, 2024

    4.8/5

    Hi, I received the computer well packaged and with no damage to the box. The computer itself looks virtually flawless so your rating of "Excellent" was spot on. Other than stumbling around for a week trying to figure out how to use it, the operation was very smooth. My week of stumbling was due to me being a lifelong Windows user, so lots of things are different and I still haven't got all the keyboard shortcuts memorized. I had thought that since I have had iPhones, iPads and Apple Watches for years the transition to Mac would be a little easier.......but I was wrong. It's slowly getting better however. I have only had one major problem with hardware since I got this computer. When I first set it up the apple friendly keyboard and mouse that you supplied with it worked beautifully by just plugging them in to the Mac. Then, about 2 days later, the keyboard and the mouse quit working (with Bluetooth). I have checked all the settings I can find on the Mac and repeatedly tried to get both of them to pair again with the Mac....but to no avail. The only thing I was able to do was to take the wireless USB antenna from the back of the mouse and plug it in to the Mac. Then th...

    Reviewed in the United States on March 10, 2024

    iMac 27-inch Retina (Mid-2017) Core i5 3.4GHz - SSD 512 GB - 16GB
  • M

    Marissa N.

    Purchased on June 30, 2024

    5/5

    This is my first time using back market and because of this order i’m definitely going to be using this again. I bought this for my 12.9 inch M2 Apple Air and it works perfectly!

    Reviewed in the United States on July 11, 2024

    iPad Magic Keyboard 12.9" (2021) - White - QWERTY - English (US)
  • T

    Thelma W.

    Purchased on April 15, 2024

    5/5

    The item came fast and it was packaged very well. I bought it in Excellent condition and it totally looked brand new. No dents or scratch visible. Very happy with my purchase.

    Reviewed in the United States on July 1, 2024

    iPad Magic Keyboard 12.9" (2021) - White - QWERTY - English (US)
  • J

    Jennifer T.

    Purchased on August 13, 2024

    4.6/5

    Quick shipping. Item is great condition.

    Reviewed in the United States on August 26, 2024

    iPad Magic Keyboard 12.9" (2021) - White - QWERTY - English (US)
  • S

    Savannah M.

    Purchased on July 27, 2024

    4.8/5

    Looks great and came in original packaging! Everything works and looks good so far!

    Reviewed in the United States on August 1, 2024

    iPad Magic Keyboard 12.9" (2021) - White - QWERTY - English (US)
  • M

    Maya E.

    Purchased on April 29, 2024

    5/5

    I loved it

    Reviewed in the United States on July 1, 2024

    iPad Magic Keyboard 12.9" (2020) - Black - QWERTY - English (US)
  • A

    Anthony G.

    Purchased on April 17, 2024

    5/5

    Love it

    Reviewed in the United States on July 1, 2024

    iPad Magic Keyboard 12.9" (2020) - Black - QWERTY - English (US)
  • K

    Kashif J.

    Purchased on April 7, 2024

    5/5

    The keyboard arrived in original box and looks like new. Very happy with the purchase.

    Reviewed in the United States on July 1, 2024

    iPad Magic Keyboard 12.9" (2020) - Black - QWERTY - English (US)