Softnetworks LLC's customer reviews

I have a 27" iMac. Unfortunately, it is a 2012 "vintage", and can no longer keep up with "progress" (OS will not update to present time). I was VERY pleased to obtain a 2019 iMac, with current OS (and still upgradable!). Thank you Back Market! I have been waiting a while using the 'new' 27" iMac until I am sure. I am very pleased with it. I love the 27", and all that screen space, which is why I purchased the last year of the 27" iMacs. Now, with the quality of Apple, I am surprised that an off-brand keyboard and mouse came with the iMac. It did NOT hold up very well, and I finally replaced it with an Apple keyboard (Magic Keyboard), that is doing quite well. My only dismay is the keyboard that came with the iMac. Other than that, KUDOs to Back Market. P.S. Do NOT ship with FedEx. The box came damaged, with the bottom open and the contents (yes, the iMac) falling out. It was left on my porch, with no notice of delivery. Thanks to the excellent packing job by Back Market, the iMac survived just fine. However, I have given instructions to my other merchants (Amazon, etc.) to NOT ship via FedEx because of their deteriorating service.