Sprout's customer reviews

720 verified reviews in the last 24 months.

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  • B

    Bre E.

    Purchased on May 29, 2025

    Verified purchase

    Don’t sleep on BackMarket! After having my MacBook for 8 years it was time for a new one and I didn’t want to spend $1000+ I was just googling and BackMarket popped up. I did my research and saw the exact Mac I needed. Took a chance because I absolutely love what they stand for. I’m so glad I did! Not only is my new MacBook Pro fast and looks like new the shipping was fast!! BackMarket…I hope you thrive forever! You all are doing an amazing thing for this universe and I for one I’m grateful that I found you and it definitely won’t be my last purchase!

    Item

    MacBook Pro Retina 13-inch (2020) - Core i5 - 16GB - SSD 512GB

    Condition

    Fair

    Reviewed in the United States on June 3, 2025

  • R

    Russell R.

    Purchased on June 12, 2025

    Verified purchase

    I absolutely love this MacBook Pro 16”! I was genuinely surprised by the quality—being a refurbished device, I expected some signs of wear, but it honestly looks and feels brand new. Performance is flawless, the screen is stunning, and the battery life is great. This was an incredible value, and I couldn’t be happier with my purchase. Highly recommend Back Market!

    Item

    MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB

    Condition

    Fair

    Reviewed in the United States on July 20, 2025

  • A

    Alden M.

    Purchased on June 7, 2025

    Verified purchase

    10/10 happy with my order! I am currently an EMT getting ready to attend a fire academy and needed something reliable and that wouldn’t get outdated too quickly to study/ take notes on as well as other recreational activities. I have had Windows laptops in the past and they have always degraded quickly and gave me numerous issues. I believe the M1 macbook pro is the best value for someone like myself and am really impressed with the price margin for a refurbished laptop that performs like this. I never carry a charger because the battery life is so good and the charger that came was brand new. My only complaint is that the charger does get extremely hot while charging the laptop to the point where it almost feels like it burns my hand and could cause problems but I hear that is normal for this model? Would definitely recommend for a friend

    Item

    MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB

    Condition

    Fair

    Reviewed in the United States on June 22, 2025

  • J

    Josh R.

    Purchased on April 6, 2025

    Verified purchase

    This is a great deal on refurbished MacBooks. This is my 3rd week with it and it is a 10/10 definitely would recommend.

    Item

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB - SSD 512GB

    Condition

    Fair

    Reviewed in the United States on April 20, 2025

  • T

    Tara D.

    Purchased on February 13, 2025

    Verified purchase

    I have had my refurbished MacBook Pro 2019 Core i7 for approximately a week and have had no issues thus far with the laptops performance! I originally was apprehensive about ordering but glad I decided to follow through. The laptop arrived in mint condition (no scratches or other cosmetic issues). All keys on the laptop work perfectly and no problems with (dead areas or pixels on the screen). The laptop arrived in the estimated shipping window and was packed in the box like Fort Knox. I am very happy with my purchase and would order again from Back Market in the future!

    Item

    MacBook Pro Retina 16-inch (2019) - Core i7 - 32GB - SSD 512GB

    Condition

    Fair

    Reviewed in the United States on March 3, 2025

  • J

    Jazmine J.

    Purchased on June 11, 2025

    Verified purchase

    I paid for a “Fair” quality macbook but i have to say its more like PERFECT condition to me i was expecting it to come scratched or some knocks and nicks on it but it is in pristine condition and even the battery health is good its at 88% which is good considering we are in 2025 & i purchased a 2021 Year macbook , i would by from this seller again , quality of the packaging was good as well

    Item

    MacBook Pro (2021) 14-inch - Apple M1 Pro 8-core and 14-core GPU - 16GB RAM - SSD 512GB

    Condition

    Fair

    Reviewed in the United States on June 16, 2025

  • B

    Bryan M.

    Purchased on January 15, 2025

    Verified purchase

    At first I was skeptical buying a refurbished Macbook from Back Market but after comparing different sites and pricing, I felt more comfortable making the purchase. Once the item arrived, I immediately knew I had made the right choice. The packaging was very protective and the machine was as good as new! So far, it has performed impeccably and I wholeheartedly recommend BM to any and all that are looking for refurbished items at great prices!

    Item

    MacBook Pro (2021) 14-inch - Apple M1 Pro 8-core and 14-core GPU - 32GB RAM - SSD 1000GB

    Condition

    Good

    Reviewed in the United States on January 29, 2025

  • T

    Teresa H.

    Purchased on June 21, 2025

    Verified purchase

    I am very happy with my iPad Pro 12.9 2020. It was protected very well in its packaging and delivery time was prompt. The iPad itself was in very good condition. I look forward to ordering other products from back market.

    Item

    iPad Pro 12.9-inches (2020) 4th gen 256 GB - Wi-Fi + 4G - Space Gray

    Condition

    Good

    Reviewed in the United States on July 13, 2025

  • P

    Peace U.

    Purchased on May 16, 2024

    Verified purchase

    So far so good just got it today! It came looking brand new i absolutely love it. Reminds me of my surface 3 which i broke and wanted the same thing but without full priced. Just using for day to day and school. Thank you back market!

    Item

    Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB

    Condition

    Excellent

    Reviewed in the United States on May 21, 2024

  • C

    Crystal C.

    Purchased on June 3, 2025

    Verified purchase

    My Macbook Pro arrived pretty quick (though a day later than originally expected). It's in better shape than I was expecting for the price and listed condition! I've been using it for about a week. It works great. No issues so far.

    Item

    MacBook Pro (2021) 14-inch - Apple M1 Pro 8-core and 14-core GPU - 16GB RAM - SSD 512GB

    Condition

    Fair

    Reviewed in the United States on June 18, 2025