397 verified reviews in the last 12 months.
Heathir S.
Purchased on November 28, 2024
Buying Experience = Great, Trade-In Experience = Not Great New iPhone is in perfect condition - arrived quickly and was easy to activate. BIG savings from buying a new phone! I also traded in my old phone - Now the trade-in experience is an issue. The BackMarket refurbisher is only offering me $58 versus the $169 that was originally offered. NOT OK. This feels like a huge bait and switch to me - the phone I sent is in the exact condition I said it was in. I could have traded my phone for ~$160 to Apple or for much more with a different carrier (for a newer device than the one I purchased from BackMarket.) The $169 offer was the reason I went with an older, new-to-me iPhone. I'm NOT HAPPY with this counteroffer and want the original offer reinstated. I packed my old phone very carefully (have photos) and cannot fathom it got damaged. Thank you for addressing this promptly, BackMarket.
Reviewed in the United States on December 19, 2024
iPhone 15 Pro 256GB - White Titanium - Unlocked - Dual eSIMRon C.
Purchased on September 13, 2024
I like these cameras and wish you offered them more often. I am disappointed you don't accept them as trade-ins toward a new purchase, so last month I sent 4 to SPRY in hopes they might refurbish and restock. I'm currently using 5 with a 6th on the way and hope you will have some available again soon.
Reviewed in the United States on December 9, 2024
Wyze Cam OutdoorAmber T.
Purchased on June 20, 2024
I love I was able to get an older iPhone to start learning how iPhone operate. I have to say the iPhone 12 is the best to learn from and to be able to get a refurbished phone for a great price, great look and all around awesome phone from Back Market is exactly what I was looking for! Thank you
Reviewed in the United States on December 9, 2024
iPhone 12 64GB - Red - Unlocked Physical SIMBenny K.
Purchased on October 25, 2024
Best ear buds ever. It broke my heart when I saw Jaybird got bought by Logitech and no longer is producing the Vista 2, I was very happy to see back market had a pair for sale. These are all I ever need.
Reviewed in the United States on December 9, 2024
Jaybird Vista 2 Earbud Bluetooth Earphones - BlackNathan P.
Purchased on November 19, 2024
Purchased the iPhone 13 Pro Max, unlocked. As your website states a minimum of 80% battery health; the phone sent to me had an 85% battery health. The price was fair. It was described in the "Good" category condition. To me it looked like it was in excellent condition. I took the phone to a Verizon store for a sim card and set up; setup went smoothly; everything works. I'm very happy with my purchase from BackMarket. In the future, I would use BackMarket for my next phone purchase.
Reviewed in the United States on December 9, 2024
iPhone 13 Pro Max 128GB - Graphite - Unlocked Physical SIMKajen D.
Purchased on September 27, 2024
Came earlier than expected with great packing would definitely recommend this to someone else btw I got the iPhone 14 Plus in fair condition and all it had was a few scratches on the frame other than that flawless screen and back side
Reviewed in the United States on December 9, 2024
iPhone 14 Plus 128GB - Blue - Unlocked - Dual eSIMChrystal C.
Purchased on October 30, 2022
I recommend BackMarket to everyone looking to buy a used phone or even a used device they can't find elsewhere but want a reliable refurbishement. I've bought 3 iPhones all the same model and storage when I have somehow ruined my previous one and have been super happy with each one i have gotten. Even when I have chosen just a "Fair" condition, it has seemed to me to be mint. They do great refurbs and I feel like I'm helping keep these out of landfills by buying them here. Thanks guys for the best phone purchases I've ever made anywhere. Never a regret and always come away with a feel good purchase!! A+++
Reviewed in the United States on December 9, 2024
iPhone XS 512GB - Gold - Unlocked Physical SIMJohn G.
Purchased on November 9, 2024
I was hesitant to purchase an Apple Watch for a very long time, even though I had other Apple accessories the watch was the last hold out. I’m glad I took this route with Back Market after I purchased my Mac from you. I am very pleased with the watch and have even purchased one for my father..
Reviewed in the United States on December 9, 2024
Apple Watch Series 9 (2023) GPS + Cellular 45 mm - Aluminium Midnight - Sport band BlackDamien V.
Purchased on December 13, 2024
scratches on top on phone where front facing camera is but other than that it’s been a great phone i love it and i got a great deal with 2 extra years of protection just for 5.99 my experience was great as it always is with backmarket
Reviewed in the United States on December 29, 2024
iPhone 14 128GB - Blue - Unlocked - Dual eSIMRayna W.
Purchased on December 18, 2024
It had some scratches you could tell it was used. However the product worked great it was beautiful no cracks and it came with a charger. The screen isn’t too small but you do have to use some pressure when typing a message. Overall a good buy and a great watch.
Reviewed in the United States on December 29, 2024
Apple Watch Series 7 (2021) GPS 45 mm - Aluminium Midnight - Sport band Black