Techable's customer reviews

This unit was everything that I was expected, and more. The unit was clean and in perfect working condition. I had to return in just because I needed a higher end unit (with more storage and CPU power) for my work. I wish I could keep it. The return process was flawless and seamless. I wish all online retailers (new or refurbished vendors) had Back Market's customer service. Kudos Back Market. It's so worth buying from you.

I was skeptical at first buying such an expensive machine second hand online but it worked out great. The Macbook Pro was solid, exactly as described and I saved major $$ than buying new. Couldn't be happier.

I bought the "fair" version of my phone, but it's actually in perfect condition! It was a great price compared to other refurbished sites & I'm very happy with my purchase.

Great purchase! It is in perfect condition with only 7 cycles on the battery. A big upgrade from my previous laptop, which was a 14 year old core 2 duo MacBook running a Linux distribution…! Also arrived super fast.

Ive used Backmarket several times now and am always impressed by the accuracy of the products purchased and the ease of the process to acquire them. Additionally, I love that a company as large as they are promoting longevity of things and pushing back against planned obsoleteness instead of just peddling the next new thing and generating additional waste. This time round however, due to UPS' loss of my package. I had to go with my second choice. This wouldn't be an issue typically, however, I am a freelance filmmaker and the laptop I tried to purchase was meant to replace my main editing computer which just died; i.e. this was a LARGE expense for my work (over $3000+). It has been over a week since I filed a claim with UPS and reported the package lost to Backmarket and they have yet to even begin to refund my first attempted purchase... Meaning I am over budget and $3K in debt because of someone else' mistake. I understand BackMarket is a middleman and is not to blame for the loss; but as the financial facilitator of the entire transaction, and being a multibillion dollar company as of this review; I would expect the reimbursement of a failed purchase to be of paramount concer...

The Mac came quickly and was in excellent condition, even better than expected. So far it has worked great and the battery seems healthy. Very happy with the purchase!

So far I love it. What I was looking for!

So far - so good! Machine's running fine and she's quick too. Great price for a great machine!