The Mac Merchant's customer reviews

The XR phone I ordered looks and works like brand new. Has a great battery life as well. The Protective case and Screen protector were also excellent. My only reason for not giving an awesome rating was in what could have been partially my misunderstanding. After picking the phone and adding on the screen protector and case I was asked about shipping. I picked rush 2-3 day shipping which cost an additional $30.00 because I was needing it quickly. Well evidently the rush shipping only applied to the screen protector and case because it arrived in 3 days. However the phone took an additional 2 to 3 days to arrive. As stated I thought the rush shipping was for all 3 items. I should have read thru everything a second time to verify before paying the extra $30.00 to get the screen protector and case 3 days before the phone arrived. Overall I am very happy with everything I purchased and will buy from Back Market again.

Ended up buying a more durable phone case from Amazon. The clear case I purchased from Back Market doesn’t seem to be very durable. Not a bad phone case. But I would rather have a phone case that can withstand drops and impacts.

Case fits suuuper snug but fits well & doesn’t have a weird hue it’s pretty nice & clear as of 1 week. It does have a back market logo which I’m not feeling, but I did not pay close enough attention when I bought it so that’s a me problem. The protector was real easy to put on too! Time will tell if it holds up.

I haven't had an iPhone since the 4s were out I'm getting use to this one and loving it so far and back market has good prices.

Great! But could not put the screensaver on without getting bubbles. Could not even “rub” out the air pockets. There were little plastic tabs enclosed (I am assuming to use to apply it), but there were no instructions as to what they were for or how to use them. I tossed them.

The arrival was sooner than was expected and am grateful for that in my postal box. Reside in a 12 story, 242 unit building where theft is prevalent. Here’s to an already successful relationship over the years. I check this app first for all my electronic needs. Not disappointed.

I was soooo hesitant to buy this but it was so worth it! You can barely see the scratches, and it looks so new. It's also refundable for a month, so if there are any damages or concerns, you can return the phone- that's what convinced me to go ahead and buy it anyway. Got delivered within like 4 days. 10/10 service and customer care. Definitely recommend.

I want to say that my first iPhone was purchased from this site in 2021, an XR. I had it until this past March. So I had it for 3 years and then I purchased this phone. I like this phone a lot and it’s it really good condition. I keep getting battery errors. In the settings it shows there’s an issue with the battery.

Love ALL PRODUCTS I have purchased from Back Market. I appreciate the CARE AND TIME TAKEN TO PRESENT TO BUYER a PRACTICAL SERVICE. THANK YOU