TurtleScreen's customer reviews

4.1/5

59 verified reviews in the last 12 months.

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  • L

    Lauren L.

    Purchased on December 20, 2024

    Verified purchase
    4.8/5

    My phone looks and functions great! So glad I chose to go the back market route instead of dealing with my phone carrier. The only negative I experienced was that I payed for two day shipping and got it three days later than the two day promised window. I did order right around Christmas though, so I understand that things could’ve gotten backed up. Still, I definitely recommend both back market and the shop that did the refurbishment.

    Reviewed in the United States on January 7, 2025

    iPhone 13 Pro 256GB - Sierra Blue - Unlocked
  • R

    Roylene M.

    Purchased on March 7, 2025

    Verified purchase
    4.5/5

    I got the iPhone 13 for my daughter and I’m very pleased with the prompt service of Back Market. I must say it’s my first purchase and I was a bit skeptical but BM have not failed to delivered. The phone in good quality and fast delivery

    Reviewed in the United States on March 10, 2025

    iPhone 13 128GB - Green - Unlocked
  • R

    Reiscia M.

    Purchased on February 6, 2025

    Verified purchase
    5/5

    I am blown away by how phenomenal my experience has been with Back Market. I received my new phone in about 2 days, in perfect condition and it functions exactly as needed. I wanted to upgrade my previous Note20 Ultra but remembered that Samsung no longer releases models that support SD cards, so I opted for the same phone with larger internal storage capacity since I have apps that store a lot of data. I am extremely happy with my new phone, and I didn't have to sacrifice my SD card.

    Reviewed in the United States on February 16, 2025

    Galaxy Note20 Ultra 5G 512GB - Black - Unlocked
  • R

    Ryan M.

    Purchased on January 21, 2025

    Verified purchase
    4/5

    I'm still unsure of the battery life.im changing curtain settings just 2 see if different options are draining it.ill let you know.its got some nicks on it top and bottom and the bronze has some wear.its not as clean as I thought for purchasing the excellent condition.it works great and the screen is fine.i just feel the battery is draining 2 fast and not fully charging all the way.

    Reviewed in the United States on February 6, 2025

    Galaxy Note20 Ultra 5G 128GB - Bronze - Unlocked
  • P

    Portia D.

    Purchased on December 21, 2024

    Verified purchase
    4.8/5

    I ordered it the 21st, it shipped the 24th and I got it today the 27th. Which is fine, I wasn't in a hurry to get it. I ordered excellent condition, the phone was already on and at 63% when I opened the package which could've been an innocent accident. Been transferring data all day, it works fine. although it charges very slowly which I was surprised about, I got this phone to replace my S9 and that charges much faster. I'm not using the cord it came with so it might be that.

    Reviewed in the United States on January 8, 2025

    Galaxy S22 Ultra 5G 128GB - Black - Unlocked
  • J

    Jessica R.

    Purchased on November 7, 2024

    Verified purchase
    4.2/5

    Delivery was speedy. Came earlier than expected. Phone came with two very tiny scratches that you have to look really closely to see. I am yet to see the overall performance of this device. As well as the battery's health but otherwise pleased with my order.

    Reviewed in the United States on December 9, 2024

    Galaxy Note20 Ultra 5G 128GB - Bronze - Unlocked
  • D

    Danny P.

    Purchased on June 19, 2024

    Verified purchase
    4.9/5

    I'm not impressed by Google's choices of Pixel 8 features (no font face options, making text readable while still fitting properly, difficult) That said, the provider and Backmarket sent an excellent condition item quickly and as advertised. Functions as new.

    Reviewed in the United States on December 9, 2024

    Google Pixel 8 128GB - Gray - Unlocked
  • S

    Shawn J.

    Purchased on November 25, 2024

    Verified purchase
    5/5

    great quality. like brand new. performs as expected - no bait n switch. made it much easier to swap from the Note9, which I've had since launch and couldn't part without. or so I thought. I'll definitely be going this route in the future

    Reviewed in the United States on December 10, 2024

    Galaxy Note20 Ultra 5G 512GB - Bronze - Unlocked
  • W

    Wade N.

    Purchased on April 8, 2024

    Verified purchase
    4.8/5

    The Galaxy Note 20 Ultra appealed to me because of its screen size, features and solid build, saving me a good bit of $$$ over getting the latest S24 Ultra. It has all of the functionality I need and then some, and Back Market paid a most reasonable amount for my Galaxy S20+ trade in. Very satisfied.

    Reviewed in the United States on December 9, 2024

    Galaxy Note20 Ultra 5G 128GB - Bronze - Unlocked
  • S

    Sai kiran reddy M.

    Purchased on January 23, 2025

    Verified purchase
    4.8/5

    I opt for an excellent condition model, and it was like brand new. Battery condition is great and the performance is smooth without any problems. More than satisfied with the phone

    Reviewed in the United States on February 20, 2025

    Galaxy Note20 Ultra 5G 128GB - Black - Unlocked