159 verified reviews in the last 24 months.
Amari G.
Purchased on June 25, 2025
Verified purchaseOkay I was shockedddd. I was really skeptical about ordering from here because I never heard of this site but I am extremely glad I did. The phone came within 4 days , looks brand new , and had no cracks or scratches. The phone also came with a charger. The phone came fully charged and I can’t wait to use it. Thank you back market🫶🏽
Condition
Excellent
Reviewed in the United States on June 30, 2025
Louis B.
Purchased on June 6, 2025
Verified purchaseIt’s dope. I’ve been happy w all of my purchases from Back Market. I’ve used them exclusively for the past several years to gear up my family of 6 and they are amazing. The iPhone 14 was my way of spoiling myself a bit and it has not disappointed! Thank you Back Market. Keep up the great work.
Condition
Excellent
Reviewed in the United States on June 22, 2025
Michael S.
Purchased on January 22, 2025
Verified purchaseSeller sent the original Microsoft Surface Headphones instead of the Surface Headphones 2 as stated in the listing. No photos or description to indicate the exact model being provided and only found out once connecting to my phone and using the Surface app on my Surface Pro 6. Overall lukewarm first use of Back Market. Shipping was fast however!
Condition
Excellent
Reviewed in the United States on February 2, 2025
Sela belle V.
Purchased on July 3, 2025
Verified purchaseThe computer is absolutely amazing and came in phenomenal condition. It said the laptop was in good condition, but honestly could have easily passed for excellent. It also arrived with some charge and was factory reset so it was super easy to set up. Beautiful.
Condition
Good
Reviewed in the United States on July 20, 2025
Michael C.
Purchased on June 25, 2025
Verified purchaseThe good: Laptop condition is good and specs mostly match the listing. The listing stated 1TB HD and the unit I received had 2TB, so no complaints there. The price was very good for the specs and condition. The bad: The charger I received was after-market, not OEM, and was not functional. It didn't work to charge this laptop or other laptops, disappointing considering the price paid. The resolution: The seller "didn't have a replacement charger in stock" and so they didn't send a replacement, but Backmarket was responsive to the issue and gave me a $25 credit which I was able to transfer to my bank account. Purchased a charger off Amazon and will be here in 2 days, about a week after delivery of the laptop.
Reviewed in the United States on July 8, 2025
Shubham A.
Purchased on June 27, 2025
Verified purchaseNice clean unit. Look and feel was good. They gave a broken charger. I had to buy a new charger. I was expecting that the charger should be fine. This is the second review with the broker charger. Seems like the seller is intentionally doing it
Condition
Fair
Reviewed in the United States on July 5, 2025
Gerardo P.
Purchased on June 24, 2025
Verified purchaseI recommend ordering it in excellent condition like I did. There are one or two noticeable extremely dim scratches that can only be seen at a specific light angle at the back. Yet for the price it’s definitely worth it. Battery life came at 100% and everything else was perfect.
Condition
Excellent
Reviewed in the United States on June 26, 2025
Kathleen M.
Purchased on June 11, 2025
Verified purchaseThe iPhone I purchased was impeccable. The transaction went very smoothly and my trade in went easier than I expected. This was my first dealing with BackMarket. I already have made my second purchase and it too, was a great transaction. I highly recommend them!
Condition
Excellent
Reviewed in the United States on June 22, 2025
Bernie N.
Purchased on June 30, 2025
Verified purchasebought the phone UNLOCKED, and was NOT UNLOCKED! i had to send it back and spend $$$ on another phone because i couldnt wait until the refund hit. I was left without a phone for a week because of this issue, and they only offered me a 5% discount code LOL how laughable. i am still waiting for the refund also. sad.
Condition
Excellent
Reviewed in the United States on July 9, 2025
Donna M.
Purchased on October 22, 2024
Verified purchaseIt came in pretty quickly. I thought it was gonna take like a really long time, but it did not and I’m really happy thank you Back Market.
Condition
Excellent
Reviewed in the United States on October 24, 2024