We Buy Mobile's customer reviews

4.3/5

308 verified reviews in the last 12 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • J

    Jakson B.

    Purchased on November 16, 2024

    5/5

    I recently purchased a refurbished Samsung Galaxy S21 from BackMarket, and I couldn't be happier with my experience. Here's a breakdown of my thoughts The phone arrived in excellent condition, just as described on the website. I opted for the "Excellent" grade, and true to its word, the device looked almost brand-new. There were no noticeable scratches or signs of wear, and the performance has been flawless so far. Pricing The pricing was very competitive compared to buying new or from other retailers. I saved a significant amount without sacrificing quality, which made it feel like a great deal. Shipping and Packaging The shipping was fast and efficient. The phone was securely packaged, ensuring it arrived in perfect condition. I appreciated the eco-friendly packaging, which aligns with BackMarket's commitment to sustainability. Performance The Samsung S21 is a fantastic phone with a vibrant display, excellent camera quality, and speedy performance. Thanks to BackMarket's thorough refurbishing process, the device operates like new. Overall Experience BackMarket provided a seamless buying experience. From the user-friendly website to the quality of the product, everything exceeded ...

    Reviewed in the United States on December 9, 2024

    Galaxy S21 5G 128GB - Purple - Unlocked
  • A

    Amber P.

    Purchased on November 22, 2024

    5/5

    Got the Galaxy S21 5G 128GB unlocked (ordered the "excellent condition") and have used it with my Straight talk service for a few weeks now.. So far perfect! This is the second time I have ordered a phone from this website and have been happy both times!

    Reviewed in the United States on December 9, 2024

    Galaxy S21 5G 128GB - Purple - Unlocked
  • D

    Daniel R.

    Purchased on February 27, 2024

    5/5

    I didn't open package. I was already intrigued by the refurbished knowledge put out by your team. However, not knowing what customizing my I phone entailed, I returned phone for one in better cosmetic condition. I understand that both fair, good and excellent will all work the same. I just figured for a few more dollars I would get one that looks good too.

    Reviewed in the United States on December 9, 2024

    iPhone 12 64GB - Black - Unlocked
  • L

    Lachelle W.

    Purchased on November 26, 2023

    4.9/5

    Ecstatic! I got my husband a new phone for Christmas. And it's in great shape.. a few tiny stuffs. But nothing that screams refurbished. I'm very happy with back market yet again. This is my third purchase and definitely not my last.

    Reviewed in the United States on December 9, 2024

    iPhone 11 64GB - White - Unlocked
  • L

    Luis P.

    Purchased on February 15, 2024

    5/5

    Phone arrived in the advertised "Good" condition, charged, and on time. It also came with a USB-C to USB-C, unlike other refurbished phones that just come with USB to USB-C. Overall a great experience this time around.

    Reviewed in the United States on December 9, 2024

    Google Pixel 6a 128GB - White - Unlocked
  • K

    Kyle S.

    Purchased on November 4, 2024

    5/5

    Exactly as the platform described. Always enjoy buying from BackMarket. Their refurbishers do good work!

    Reviewed in the United States on December 9, 2024

    Google Pixel 6a 128GB - Green - Unlocked
  • P

    Phil K.

    Purchased on October 5, 2024

    4.5/5

    Been using the phone for a few days now. Everything in excellent condition apart fron scracthes on the fingerprint sensor/power button. The screen has no burn-in, no scratches on the screen frame and back glass. It's a shame Samsung stopped making compact flagships.

    Reviewed in the United States on December 9, 2024

    Galaxy S10e 128GB - Black - Unlocked
  • D

    Darwin B.

    Purchased on November 7, 2024

    5/5

    I have ordered several phones and a tablet or two from back market. never once have I been unsatisfied. on a couple of occasions something was a bit off, you guys fixed it and made everything seamless. since my first order I have been a fan and will continue to only recommend back market to absolutely anyone who asks. thank you guys very much for everything, and I will get in touch the second I need anything else.

    Reviewed in the United States on December 9, 2024

    Galaxy S10e 128GB - Black - Unlocked
  • C

    Carisa K.

    Purchased on October 12, 2024

    5/5

    The phone came on time even though I didn't expect it to since it was coming from Florida. I ordered a fair phone and it looks brand new. So far the phone is working as it should and honestly has no major scratches or anything on the phone. I would buy from this company again without issues.

    Reviewed in the United States on December 9, 2024

    Google Pixel 6 128GB - Green - Unlocked
  • J

    Joshua J.

    Purchased on September 8, 2024

    5/5

    I was exporting this phone to another country, and I have received it exactly one month later. I selected the good condition, and I ended up receiving a really clean phone on the outside.My only problem was that the bottom left speaker isn't working.

    Reviewed in the United States on December 9, 2024

    Google Pixel 6 128GB - Black - Unlocked