We Buy Mobile's customer reviews

The phone was in excellent condition. I had no issues swapping phones and have run across no glitches. I am very pleased. As someone who doesn't need the newest item, just a good functioning one, I am pleased to find a place I can find refurbished items without worry.

Got the Galaxy S21 5G 128GB unlocked (ordered the "excellent condition") and have used it with my Straight talk service for a few weeks now.. So far perfect! This is the second time I have ordered a phone from this website and have been happy both times!

I didn't open package. I was already intrigued by the refurbished knowledge put out by your team. However, not knowing what customizing my I phone entailed, I returned phone for one in better cosmetic condition. I understand that both fair, good and excellent will all work the same. I just figured for a few more dollars I would get one that looks good too.

Phone arrived in the advertised "Good" condition, charged, and on time. It also came with a USB-C to USB-C, unlike other refurbished phones that just come with USB to USB-C. Overall a great experience this time around.

Backmarket provides great refurbished phones at decent prices. Phones ship quickly and are satisfied with the service provided.

excellent condition - works well. thank you, back market, for allowing those of us who are sustainably-minded to receive high quality refurbished goods!

Exactly as the platform described. Always enjoy buying from BackMarket. Their refurbishers do good work!

Been using the phone for a few days now. Everything in excellent condition apart fron scracthes on the fingerprint sensor/power button. The screen has no burn-in, no scratches on the screen frame and back glass. It's a shame Samsung stopped making compact flagships.

Not sure if it's the model of the phone, or this specific phone that has issues. Fingerprint scanner very finicky, I've retrained several times. Occasionally I'll try to unlock only 1 time and it will give me an error I've attempted too many times and have to use a pin. "OK Google" feature didn't work at first and trying to retrain voice only gives me a "Having trouble connecting" error, unable to successfully retrain. "Unlocked" phone seemed to want to set itself up as T-mobile. I was unable to use Esim and had to order physical SIM card. I have loved all of my Pixel phones, not as impressed with this one.