Wireless Source's customer reviews

I received a Iphone 12 128GB - White - Unlocked in EXCELLENT condition. There were no blemishes or scratches on the body, screen, or camera. My Mint mobile SIM card is working. And the battery percentage was 91%. I also checked the about section of the settings to check if any parts has been replaced and it showed nothing. However, I am suspicious of the screen as it doesn't seem to get as bright as my Iphone SE (2020). Also the screen is a bit elevated from the body which made me think that the screen might have been replaced. Not to mention that when I placed a screen protector on the phone, the touch sensitivity was poor. The phone is in excellent condition except with some issues with the screen. I'm choosing to keep the phone but I would warn people not to expect perfection when it comes to an excellent condition phone. It is still a refurbished phone.

Absolutely fabulous transaction! The iPhone 13 mini is getting scarce and I was hoping to get one before they disappeared from the smartphone universe. The phone I bought from Back Market was pristine. Like new with no indication that it had ever been used. Battery health was at 88% which is more than acceptable. Overall it was such a great buy and fantastic experience that I would not hesitate to send anyone in the market for excellent refurbished electronics to Back Market.

I got an iPhone 12 to replace my 13 because it was so much cheaper and I didn’t want to start a new contract with current carrier. The refurbished phone I received was supposed to be unlocked and compatible with current carrier-the SIM card included could not be paired and I had to get new one from carrier. The phone does not hold a charge for long-I have to charge it every night.

pretty amazing 0 scratches anywhere (especially camera lenses - super clean) I’ve bought on amazon ‘excellent’ condition (its dogshit) and certified refurbished from Apple Store, this premium condition here is just as good as apple certified but like 300$ cheaper, would buy over apple certified again if in stock

I was really hesitant on getting a refurbished phone, I had my iPhone 8+ for about 7 years and I felt that I couldn't move on. I decided to look into a new device but $1000+ was not where I could go. I looked up Back Market and I found the phone I wanted. WOOOOW! I am impressed. The iPhone 12 is in pristine condition. Works like a charm and if I upgrade again, Back Market will be my first choice. I'm more than satisfied!

This upgrade for my iphone was a great bargain. The phone looks new and so easy to set up. This is my third phone from Back Market and I will continue to shop their store for well refurbished phones. I am so happy to have this shop available!

Arrived super early. I received the phone and although not perfect, the price is just unbeatable. My phone arrived with a charging cable and a screen protector. I removed the screen protector to apply another one when I realized that there were small scuffs on the screen. But upon putting the new screen protector, they disappeared. Therefore that’s not a problem for me. I will say the battery life was not that great. My battery life on my new phone was at 79%. I’ll try to see if I can work around this but if not, I’ll see if I can get it fixed here on back market. Overall, I’ve come to realize that buying refurbished phones in this economy might be the way to go and it’s exactly the same as my old phone.

I love Back Market,It truly is a great place to shop for discounted refurbished electronics,I have purchased 3 smartphones from you all,And have been highly satisfied with all 3 of them,I plan on purchasing another phone next year,Thank you Back Market,I will continue to shop with you all for years to come,Keep up the good work

I’ve purchased several devices from Back Market…and I keep coming back! This time there was a little ‘glitch’ in that after putting a screen protector on…my phone wasn’t nearly as ‘touch sensitive’ as before, which was frustrating. As I gently took the newly applied screen protector off…I discovered an extra ‘phone screen’ that was on top of the original refurbished phone. After putting a new screen protector on, the touch sensitivity is perfect…despite the ‘refurbisher’ error.