Wireless Superstore's customer reviews

I ordered the phone in ‘Excellent’ condition and that is exactly what I got. No scratches, 100% battery health and working perfectly. This was my first time ordering a refurbished phone and BackMarket did not disappoint. Definitely won’t be my last time.

Works fine! A couple of defects on the back and screen, but you get what you pay for. I put a case on it and I can't really see any of them. I noticed the temperature sensor does not work accurately, but that's most likely an issue with the phone itself rather than the refurbishing. I would definitely order from the seller again Additional thing, the seller sent a type-c type a USB rather than a type-c to type-c. A little bit of a hassle, just because I had to fish one out to transfer the data from my old phone but other than that I have no complaints about accessories

I ordered a Fair quality but it came in rather prestine condition. Very minor scratches that you can barely see and the phone works perfectly! This was my first order from Back Market and I would absolutely come back again.

I ordered the excellent condition model. It arrived quickly and I honestly couldn't tell it wasn't new (other than it not coming in the original manufacturer packaging). I came from a Note 20 Ultra and am very happy with my purchase.

I have been purchasing cell phones from Back Market for several years and this is the first time that I received a phone with scratches on the screen. The phone works beautifully and I can't see the scratches when the phone is on, so 3.5 stars.

So I'm going to keep it as this until it hopefully gets resolved I ordered an s24+ in good condition yet received something that looks like the top of the screen was hit with sandpaper. For the record Good states that the body will have some dents or dings which is to be expected and that the screen would be in perfect condition. This was not the case at all I mean when the screen is off you see the scratches bad and when it's on you can still see them! I can't even put dark mode on the phone because I see the scratches. I'm leaving this review just for well reference that this did happen and if it gets fixed and I receive a phone that is good quality or I receive a refund of at least 200 because I could take that refund and go pay and have the screen replaced by an authorized Samsung fixer. I will definitely update this review when either of these two are handled.

It did say excellent condition they're scratches on the screen , not the folding screen, but the main screen its really minor but if your going to say "Excellent condition" I am expecting no floss, other than that the phone is running good and a lot off my friends are giving me compliments on it I only open it to check on my e-mail and watching movies , I have a Samsung Note 20 5g I am keeping just in case this one fails, its basically my plan B

This is the 4th time I've used Backmarket and it did not disappoint. I'm always amazed by the Z fold vs. Z flip series but I wanted to get the best phone for my buck so I optes into multifunctional Z fold. I've had fun customizing it and is necessary for work-play use. The only thing about this item is I bought it as an "Excellent" item hoping there are no visual deficits. It has a slight one by the back camera rings. A few chips or so but is hardly noticeable. I was really hoping it was seamless as my previous Excellent purchases were as advertised. But, nevertheless, I'm happy. It's just a sophisticated, classy phone. I look like one of those K-drama artists flipping it I mean it.

I love this phone so much and you won't find this it at this price anywhere else. I bought in good condition and front screen and some scratches that are not that noticeable and when I put a tempered glass protector they disappeared. The inside screen is in flawless condition. the outside has some scratches, it looks like previous owner had a case that made some scratches in specific areas but nothing major, overall amazing phone for the price. This is my 4th time buying from BackMarket and is always a pleasant experience, amazing customer service. Also the delivery was delivered earlier than expected which is nice 👍