Customer reviews for Refurbished Unlocked iPhone 11 Series

This was my first experience with Back Market and it did not go off without a long hitch. The phone is fine now, but I was unable to transfer info into it. A call to Back Market's customer service only led to being given a phone number to Apple Support. That rep was wonderful, but we had to spend a lot of unnecessary time to walk through getting past the voiceover feature that the refurbisher left on. What should have taken a few minutes to set up this phone ended up taking almost 3 hours to do so.

My verified reconditioned iPhone11 arrived promptly and is in excellent condition. Looks like a new phone. I've had it for a full week now and it has worked perfectly. It came with 97% battery health and holds a charge easily for more than a day despite heavy use by me. I have had other Back Market phones before and highly recommend them. Setup was easy as I paired it with my old iPhone.

Was looking for a refurbished phone for my 11 year old. Was told by a friend to check out backmarket and I am so glad I did. Delivery was amazing and phone was in amazing condition. Better than I expected. Overall very happy with my decision!

Very happy with my experience purchasing a refurbished phone for my 83 yr old father. He’s always had a trac phone and paid for minutes. This phone was affordable and easy to use. Plus I traded in a phone and got money back to help with the cost.

I love my phone. Only thing is that it came with 80% battery life which I’m not sure how good that is. But hey, it’s a refurbished phone!! What do you expect?? It’s nice tho and is working beautifully. Thank you back market I will be back to purchase more.

The purchase was super easy, shipping was fast and arrived before Christmas. Phone wasn’t pristine by any means, but being a used refurbished phone, it was in great shape. The only reason I am giving 4 stars, is when I started to set up the phone (copied from my daughters phone since it was a gift for her) there was a message that popped up that said something like “Display can’t be verified by Apple” (maybe different verbiage). It still works fine but it was repaired with non Apple parts and I really don’t care about that.my problem was that I had to read the FAQ’s to find out what it meant. If it’s in the fine print somewhere the. I must have missed it. Overall, great purchase and will most likely purchase from BackMarket in the future.

I haven't carried an iPhone for years and never a personal (vs work-issued) one, though I've bought them for family members. I just got my first set of hearing aids and had trouble pairing them with my android phones, so iPhone for the win! Worked like a charm. It arrived in very good condition (it was not explicit that it was refurbished but given the value pricing and age of the model it was more or less assumed), on the expected date and works perfectly. My only complaint is that when bought knew I understand they come with earbuds or at least the lightning -> aux connector for same, this did not.

Everything was as expected for a refurbished phone. Works good cameras are good only problem I faced with this phone is the microphone for some odd reason it works perfectly fine on instagram calls voice memos/messages but on calls with my service provider all the other person hears is a lot of noise like if I’m in a hurricane a lot of wind and rain sounds

I love being able to save a ton of money buying an older phone at a great price from a B corp. The phone was rated 'excellent' but arrived with a slight mar on the liquid crystal display, a dot the size of a period, which I would not consider excellent, but otherwise looks and works fine. I previously bought on another site that shows who the refurbisher is, and I would prefer to know that so can stick with one I trust. Otherwise a good phone with a great camera. Good service, fast shipping.