I don’t usually leave reviews but this time I’m compelled to write one. It’s my first time using backmarket to purchase a refurbished phone for my Mom as a xmas gift. I opted for the excellent condition. Honestly, I was thinking twice to make a purchase thru backmarket because of the mixed reviews that I’ve extensively read, especially the words “brittle screen display” “non-genuine parts installed” such and such. But since, backmarket offers 1-year warranty and 14-day return policy, it’s a no brainer. Thus, I went ahead and made the purchase. The iPhone 14 Pro arrived quick and upon examining it more thoroughly, it’s basically flawless like brand new just like you get from apple, other than 85% battery life (which I’m about to get replaced by apple anyway). I’m so happy about this transaction and I highly recommend it to people who are in the market for one without costing you arm and leg. Shout out to Supplytronics!
Reviewed in the United States on December 15, 2024
I am very happy with the quality of the refurbished iphone 14 pro I got. And the case and screen protectors are wonderful! First time purchasing a refurbished phone and will definitely be doing so again from here on out!
Reviewed in the United States on December 25, 2024
I was l a little nervous ordering a refurbished phone but I am very glad I did. My iPhone 14pro came in great condition and looked almost new. Works perfectly fine, battery was at 85%. I can definitely recommend if you want to safe some money :)
I had a deal on my Premium Silver iPhone 14 Pro 256gb model as it was the same price as the Premium Deep Purple iPhone 14 Pro 128gb. I was sceptical but I pulled the trigger and did not regret it! My iPhone came with the original Apple battery, 100% battery life, miniscule signs of use, and a screen protector! I would recommend Back Market to anyone trying to save a couple hundred bucks on a new iPhone.
I am really happy with my purchase and found that the iPhone 14 Pro was almost literally new. Apart from a few unnoticeable blemishes (2 small scratches about a 1/4” long or smaller) the phone is awesome with original capacity I was expecting. I’m really happy with this phone and put everyone on to back market as a favorable option.
Ordered two iPhone 14 Pros, both received in excellent condition, as described. They looked brand new! Both phones came with charging cord and are working great, no issues at all. Phones came from different vendors but were shipped promptly, packaging was great and I received both on the same day. I would definitely order from Back Market again:)
I am very pleased with the overall service with Back Market!! I purchased a iPhone 14 Pro in good condition. There were very little noticeable scratches on the back of the case!!! I highly recommend using Back Market for electronic purchases!!
Got a great deal on a ‘good’ condition iPhone 14 Pro. Front and back glass were pristine. Only damage was to the front bezel around the display. It looked scraped up like it was dragged on the ground or something, however only the anodization/finish were damaged (can’t feel it with my nail). It’s covered up by the case so it doesn’t bother me too much. I figure I’d have to make some concessions if I want a phone at this price point. Battery life 88%. If you’re military DEFINITELY utilize your discount!! 10% cut 50 something bucks off my bill! Initially I placed the order without the discount (I wasn’t aware they offered one) but customer service was quick to issue a refund in the amount of the discount with no arm twisting or hassle. For the price I paid with the warranty they offer, I don’t know that I could’ve found a deal like this anywhere else unless I wanted to hunt around forever. Overall I rate 4.5/5 stars because you do order the product sight unseen without detailed knowledge of the condition apart from their grade.
The condition and function are as advertised. It took 7 days to get to me, 5 of that for it to get shipped. It was clean except the silent switch had black dirt in it. It’s worth noting though that at 87% battery health I only get about half the usage time of a new battery—an Apple issue that is an open secret to iPhone users.
Reviewed in the United States on December 15, 2024
First of all, I believe in second-hand everything and fully support this company's mission and vision. Now to the phone-overall, I am satisfied. It's a beautiful device that works pretty well. There are a couple of downsides: 1. The display is not "certified" by Apple, which means you have continual notifications about it from the device. Not so bit a deal, just annoying. 2. The battery life does not last as long as I anticipated since the battery health is 85%. BackMarket does offer some tips to help with battery life, such as charging it multiple times a day. Again, annoying not disastrous. 3. My phone also becomes very hot if I'm on a phone call that lasts more than 30 minutes. BackMarket offered a full refund to return the device to the seller. Ultimately, I've decided not to return the device because right now, it's more trouble than it's worth. Again, overall I am satisfied, and the company will definitely make any issues right. I highly recommend BackMarket.