The MacBook Pro I purchased is in excellent condition, despite being graded as "fair." I cannot see any flaws at all. I've had it for a week now and have been working with it daily, and it's working beautifully. I am very happy with my purchase. I would absolutely recommend buying a refurbished product from iPower Resale and Backmarket.
This purchase came after 2 failed attempts with other purchases. I first purchased a refurbished MacBook Pro from Loop Mobile through Backmarket. It appeared to be working well at first, but after a few hours of use, it started incessantly beeping every 7 seconds. This would happen every day. I was going nuts trying to troubleshoot it and went back and forth with Backmarket support. After running apple diagnostics, I discovered it had a faulty battery. The customer support was excellent and the return was seamless.
I assumed that the first bad Mac Book was just really bad luck because I had previously purchased an iPhone and iPad through Backmarket and they were excellent (and have been excellent for years). I immediately purchased another Mac Book Pro, also from Loop Mobile through Backmarket. This one also appeared to be working well ...
The refurbished Apple MacBook Air M2 15-inch feels like brand new! It’s incredibly fast, lightweight, and the larger screen size is perfect for productivity. The Retina display is stunning, and there’s no sign it’s been used before. Everything works flawlessly, and the battery life is excellent. It’s a fantastic way to get premium quality at a more affordable price!
Reviewed in the United States on December 11, 2024
For anyone else that was super worried to purchase from back market because of bad reviews or uncertainty of buying refurbished, here is my honest review as someone who was on a budget and looking for a MacBook for college.
I too was super nervous about spending so much money on a MacBook Air without actually seeing it, but saw a ton of good reviews with this vendor and decided to trust it. I ended up buying a 2020 MacBook Air M1, 16GB Ram, with 256GB of storage in the color space grey in good condition.
To my shock, the MacBook came in five days, even faster than it was expecting to come. When I opened the MacBook, it was wrapped in a heavy duty box with a thick bubble wrap to make sure it was super safe. When I opened the MacBook it looked AMAZING. There were a few small scratches on the underneath side of the Mac, but the top was absolutely flawless. I am so happy with this purchase and could honestly say that this is a great vendor that can be trusted! Even saved a few hundred bucks buying from back market instead of Apple!
As far as everything else goes, the computer seems to operate perfectly, all speakers work. All buttons are in tact, and the touch pad is responsive. ...
Reviewed in the United States on December 13, 2024
I got my MacBook Pro really fast and am thrilled with my purchase. Everything works as expected and I'm happy that I was able to save so much money by buying a refurbished one. I can't think of any reason not to shop here again. I highly recommend!
I love my refurbished 2020 Macbook air. It arrived in a couple of days after ordering and was just as described. I had hoped to send my old Macbook in for some money back but I bogged down in getting my data and apps transferred to the new computer. I'm old and I should have hired someone to do it for me instead of going down the rabbit hole! I plan to use BackMarket for a refurbished iphone next.
This is the second macbook I have bought from backmarket, first being a 2017 MacBook Pro. I am very pleased with the quality of both units. This unit does have slightly more wear upon closer inspection but no so much as to be distracting or ugly. I'm fairly tech savvy and do an inspection of the interior as well and my main complaint is the refurbisher clearly didn't thoroughly clean the inside of the unit, there was dust and debris inside the fans and heatsinks. Though this is a minor issue to fix, im sure most people arent comfortable opening up their unit and blowing it out with compressed air. I would say im a 4.5/5 for this purchase, would be 5/5 if there was just a little more attention to detail with the interior cleaning instead of just an inspection!
I used Back Market to purchase a refurbished MacBook Air (M2). I figure I saved about $300 vs buying one new. I was able to find the memory and storage capacities that I wanted and initiated the purchase. Within a few days I received my Air. Excellent condition. Works great. I'm very pleased with the whole purchase process.
This was my 4th purchase from Back Market and each time I'm surprised at the quality and condition. I've never 'splurged' for the best condition, but each time, it's practically new looking to me. In my experience, they've been conservative on their condition estimations which should be a great comfort to anyone hesitant to buy a refurbished device.
As for the usability, I cannot distinguish between brand new and products sold here. Devices work no different than fresh from the box. I don't need the latest and greatest and since Apple supports their devices for long periods of time, this device is expected to last quite a while for me. Bonus: the device arrived considerably faster than expected. Not sure how this could have been a better experience, but if there is, I bet Back Market will find a way and surprise me again.
Reviewed in the United States on February 20, 2025
I’ve purchased refurbished MacBooks from Apple in the past. And the condition of those was exactly as they’ve stated - scratches and all. However, what I received from Back Market was far better than what was described. And at a better discount than manufacturer refurbished. I’m so happy I discovered Back Market.
So far it’s been great. Visually it looks brand new. I’m glad I decided to check this place out because it bears even apples own refurbished prices by a lot. Only downside so far is the battery life says it’s at 83% so I’m not sure that the original battery was ever replaced or refurbished. That being said, I would still look here before elsewhere if I’m ever in the market again.