8,304 verified reviews in the last 12 months.
Rita K.
Purchased on November 5, 2024
Exchanged a Samsung Galaxy S9 for a Samsung Galaxy S23. I came across Back Market in an article and after checking them and many other refurbished electronics suppliers I felt completely comfortable to take a chance. The order process itself was very easy and product shipped/arrived as promised. The staff picks were helpful in deciding on what to get as well. I had no problem setting up the phone myself thru my current carrier Verizon. ALL data transferred successfully. I took it in just to make sure I did everything correctly and without knowing it was refurbish, even they said the phone looked and operated as New. I would definitely use Black Market again . (I ordered an Excellent level which was similar price to Good condition at the time.)
Reviewed in the United States on December 9, 2024
Galaxy S23 128GB - Purple - UnlockedMack M.
Purchased on September 13, 2024
I'm satisfied with my Galaxy S23 purchased from Back Market, and would buy again. Why pay full retail when you can get refurbished for much less? Refurbished is actually BETTER because it is more thoroughly tested than new!
Reviewed in the United States on December 9, 2024
Galaxy S23 128GB - Green - UnlockedJakson B.
Purchased on November 16, 2024
I recently purchased a refurbished Samsung Galaxy S21 from BackMarket, and I couldn't be happier with my experience. Here's a breakdown of my thoughts The phone arrived in excellent condition, just as described on the website. I opted for the "Excellent" grade, and true to its word, the device looked almost brand-new. There were no noticeable scratches or signs of wear, and the performance has been flawless so far. Pricing The pricing was very competitive compared to buying new or from other retailers. I saved a significant amount without sacrificing quality, which made it feel like a great deal. Shipping and Packaging The shipping was fast and efficient. The phone was securely packaged, ensuring it arrived in perfect condition. I appreciated the eco-friendly packaging, which aligns with BackMarket's commitment to sustainability. Performance The Samsung S21 is a fantastic phone with a vibrant display, excellent camera quality, and speedy performance. Thanks to BackMarket's thorough refurbishing process, the device operates like new. Overall Experience BackMarket provided a seamless buying experience. From the user-friendly website to the quality of the product, everything exceeded ...
Reviewed in the United States on December 9, 2024
Galaxy S21 5G 128GB - Purple - UnlockedKninti R.
Purchased on November 1, 2024
So far I've had this phone for about 2 weeks and it works as any phone would. I haven't tested out all the normal features for the kind of phone it is, like water resistance, but overall it's fine. My only problem is the cameras look a little too sharp and when I switch from front facing photo to front facing video it looks like a completely different camera, I'm unsure if that's just a new samsung thing or if that's how it is refurbished.
Reviewed in the United States on December 9, 2024
Galaxy S23 256GB - Black - UnlockedAnna H.
Purchased on November 3, 2024
Excited to finally purchase a more recent Samsung! However I ordered in “excellent condition” and there are a few small scratches on the side that may be more qualified under “good condition.” Other than that, all is well! And I will be purchasing more refurbished tech from BackMarket in the future :)
Reviewed in the United States on December 9, 2024
Galaxy S23 128GB - Beige - UnlockedDaniel V.
Purchased on November 7, 2024
Ordering phone was easy however it seems like the model I received has much less battery life than the previous phone I had (same model) unsure if this is due to it being refurbished but other phones I've ordered in the past from back to market didn't have this issue.
Reviewed in the United States on December 9, 2024
Galaxy S10+ 512GB - White - UnlockedJohn C.
Purchased on October 31, 2024
I was leary of purchasing a used / refurbished phone. I needed an unlocked phone to try out a few different carriers coverage in areas that I visit regularly. I was pleasantly surprised to receive what I believe is a brand new phone. Not a scratch or blemish to be found. Holds a charge for days. Looks, feels and functions like brand new.
Reviewed in the United States on December 9, 2024
Galaxy S22 Ultra 5G 256GB - Black - UnlockedThao L.
Purchased on November 9, 2024
It's my first time buying from here so I'm surprised how great it is! The phone came sparkly brand new, with no scratches, or glue marks, even the pen's tip is in perfect shape. The sound system is good and the camera quality is great. It feels like a new phone rather than a refurbished one, which is unexpected to me because I bought from Amazon twice before and both of the phones came with scratched, dull pen's tip, and one even got Verizon locked when they claimed it would be Unlocked. I returned them both and bought this one here, so glad I did! I never had a white Samsung before and gotta admit it looks so much better than my black one, the white and silver gave it a futuristic look. I seen reviews about refurbished phones that stopped working after a few weeks so I will update here if that happens to this phone, however, I highly doubt it with how well it is working so far. https://scontent.xx.fbcdn.net/v/t1.15752-9/462582054_930479615634350_8132094765466523827_n.jpg?_nc_cat=100&ccb=1-7&_nc_sid=0024fc&_nc_ohc=Llj5MmisYF4Q7kNvgELnq_U&_nc_ad=z-m&_nc_cid=0&_nc_zt=23&_nc_ht=scontent.xx&oh=03_Q7cD1QGFGawI-DMK4QMsaxUCt2RCkL-Qo9UXf8I8YbSD_wVtlg&oe=67623729
Reviewed in the United States on December 9, 2024
Galaxy Note20 Ultra 5G 128GB - White - UnlockedCheri R.
Purchased on November 2, 2024
I bought this phone for my daughter and she loves it!! It is basically a brand new phone. You would never be able to tell it was refurbished. This was my second purchase from Back Market and once again I was very happy with the purchase. I think Back Market is a great place to do business with. You offer a large selection of phones at great prices! I will definitely be a repeat customer in the future because I cannot justify paying the prices they want for the latest and greatest phones. I have told many people about your company. Thanks for doing great again !!
Reviewed in the United States on December 9, 2024
Galaxy S20 FE 5G 256GB - Dark Blue - UnlockedJordan D.
Purchased on October 25, 2024
S22 ultra was wifi nerfed. Where my Galaxy S9 and friends s21 /24 / note 20 every other Device would have perfect Wi-Fi reception the S22 Ultra would have little to no reception at all if you take one step away from the router you would experience extreme lag or get disconnected from the internet completely. This was not backmarkets fault backmarket was absolutely great thank you I will do business again Also I am not sure if the S22 Ultra I ordered that was Verizon locked refurbished could have had a issue with the Wi-Fi chip inside of it or if all as 22 ultra's are garbage for Wi-Fi connectivity. Anywho I decided to Not take my chances and get a different Galaxy completely. Overly satisfied
Reviewed in the United States on December 9, 2024
Galaxy S22 Ultra 5G 128GB - Dark Red - Locked VerizonSearches so popular you can't sit with them
When you shop refurbished, you're likely getting some of the best deals and discounts on devices that perform like-new. At Back Market, customers typically save 30-70% off on average compared to the price of new when they buy a certified refurbished Samsung phone. All refurbished devices on our marketplace have been fully reconditioned, repaired (if necessary), cleaned and thoroughly tested to the same standards as a new one. This is the biggest difference between buying a used or pre-owned Samsung phone compared to a refurbished one.
If saving money isn't a big enough benefit for you, consider that buying a renewed Samsung is also a much friendlier environmental option compared to buying new. That's because these used phones are kept out of our landfills and renewed for a second life, so you'll be helping to reduce electronic waste and your carbon footprint when you shop refurbished.
You'll find the biggest selection, highest product quality and lowest prices on restored Samsung phones at Back Market. That's because we specialize specifically in refurbished tech and take the time to carefully vet every seller on our marketplace to ensure customers are getting reliable devices that perform like-new. We have over 2,000 Samsung phones to choose from with price ranges to fit almost anyone's budget.
Staying true to our brand, we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop Samsung deals on our platform.
All Samsung device purchases on Back Market come with free standard shipping, a 1-year warranty, and a 30-day money-back guarantee. We want to make sure you can shop with confidence and find the best Samsung phone for your needs at lower prices.
If this is your first time buying refurbished, you might not be sure what to expect from your purchase. First, understand that your phone may have external cosmetic flaws depending on the condition you choose (Back Market offers devices of Fair, Good and Excellent quality). However, whatever the condition, any external blemishes will not affect your smartphone performance and you can expect your device to perform as if it were newly opened directly from the Samsung Store. You should also be confident that your Samsung phone is backed by a 1-year warranty, meaning in the rare case that any defects arise (outside of accidental damage) within 12 months of your delivery date, then you're entitled to your choice of a repair, replacement or reimbursement.
If you already have a Samsung that you're looking to replace, consider trading it into Back Market to give you a little extra budget for your next upgrade. We make the process simple for you and we'll give you a free online quote when you answer a few easy questions about your current phone model.