8,338 verified reviews in the last 12 months.
Rito S.
Purchased on December 28, 2023
I'm very impressed with Back Market refurbished products. For the most part, they're reasonably priced. I was able to get a Samsung galaxy s23 for half the price of a brand new one. The phone was cosmetically and functionally in very good condition. I was very surprised. What got my attention about Back Market though is that they are B Corp Certified. That was enough for me to purchase from them.
Reviewed in the United States on January 10, 2024
Galaxy S23 128GB - Purple - UnlockedChristopher L.
Purchased on November 22, 2023
We've shopped Backmarket for ~5 years now. Several years ago, Backmarket refurbished products were near immaculate, even when choosing the 'good' condition. Our 2023 purchase was not that; there were a couple of chips in the screen and the bezel had a gouge among other expected blemishes. Prices are higher than they were a couple years ago even though we bought another Samsung Galaxy S10. All in all, will probably shop Backmarket again, but we could've gotten the old S10 phone fixed locally for less and recieved the same quality.
Reviewed in the United States on December 10, 2023
Galaxy S10 128GB - Black - UnlockedRodney R.
Purchased on November 9, 2023
Extremely satisfied with my Samsung Galaxy S20 ultra. I had no ideal a refurbished phone could look so good. As of now everything appears to be in good working order. Plus a save a few bucks and no installment on my phone bill. Thanks again.
Reviewed in the United States on November 23, 2023
Galaxy S20 Ultra 512GB - Black - UnlockedRamon V.
Purchased on March 24, 2024
I was a little bit skeptical to order refurbished from an unknown outfit, so decided to order the Galaxy S23 I wanted in Good or Excellent condition. Guess what I received? A Galaxy S23 in excellent, excellent condition. My favorite place now for future purchases.
Reviewed in the United States on July 1, 2024
Galaxy S23 128GB - Black - UnlockedKeah P.
Purchased on February 29, 2024
This is the third item I have purchased from back market. I truly don't foresee ever buying electronics brand new again. The phone came in record time, in stellar condition. You would truly never know it was refurbished. It works great, I have had zero problems with anything I've purchased from back market and the Galaxy s23 Ultra was no different.
Reviewed in the United States on March 28, 2024
Galaxy S23 Ultra 256GB - Beige - UnlockedGloria M.
Purchased on December 26, 2023
Wow. The shipping was fast - and over the holidays too! I bought a Samsung Galaxy S23 which surprised me that a phone released in Feb 2023 needed refurbishing. The condition was rated as "very good". As far as I can see, it's damn near perfect. No signs of use. Looks new to me. I'd be curious to see what an "excellent" phone would look like. It works perfectly. And the fact that I got it at Xmas but have until Jan 31 to return? Even better. I don't plan on returning since I just paid over $100 bucks to protect the phone with an Otterbox case and a Zagg glass protector. Yes, I know I could've gotten it cheaper online or at Back Market but I'm so clumsy that I was paranoid enough to run straight to the TMobile store to get a new sim card and the protective stuff. Thank you to both Back Market and Maroon Mobile for such excellent service and an excellent device. Above and beyond!!!
Reviewed in the United States on January 7, 2024
Galaxy S23 128GB - Black - UnlockedMack M.
Purchased on September 13, 2024
I'm satisfied with my Galaxy S23 purchased from Back Market, and would buy again. Why pay full retail when you can get refurbished for much less? Refurbished is actually BETTER because it is more thoroughly tested than new!
Reviewed in the United States on November 11, 2024
Galaxy S23 128GB - Green - UnlockedMichael E.
Purchased on February 2, 2024
The Samsung S21 Ultra appears to be fine in the two weeks since we received it and was as promised. Ordering was easy and delivery was as expected. Our trade-in offer was much lower than we had anticipated ($25.00) for a phone in complete working order without problems. I have previously purchased certified, refurbished smartphones directly from Samsung and felt we received a much better & fairer trade-in offer. While the price of the S21 Ultra was cheaper from Back Market, I believe that I might have fared better buying from Samsung in terms of overall cost. I will research more closely when it's time for our next purchase.
Reviewed in the United States on February 19, 2024
Galaxy S21 Ultra 5G 128GB - Black - UnlockedEddie H.
Purchased on September 12, 2024
I got an awesome deal on a refurbished Galaxy S22+! Even though it was sold in “fair” condition, I received a great looking lightly used device that functions as if I bought it new. Highly recommend Back Market for older discontinued smartphones!
Reviewed in the United States on September 23, 2024
Galaxy S22+ 5G 128GB - Green - UnlockedAnna H.
Purchased on November 3, 2024
Excited to finally purchase a more recent Samsung! However I ordered in “excellent condition” and there are a few small scratches on the side that may be more qualified under “good condition.” Other than that, all is well! And I will be purchasing more refurbished tech from BackMarket in the future :)
Reviewed in the United States on November 8, 2024
Galaxy S23 128GB - Beige - UnlockedSearches so popular you can't sit with them
When you shop refurbished, you're likely getting some of the best deals and discounts on devices that perform like-new. At Back Market, customers typically save 30-70% off on average compared to the price of new when they buy a certified refurbished Samsung phone. All refurbished devices on our marketplace have been fully reconditioned, repaired (if necessary), cleaned and thoroughly tested to the same standards as a new one. This is the biggest difference between buying a used or pre-owned Samsung phone compared to a refurbished one.
If saving money isn't a big enough benefit for you, consider that buying a renewed Samsung is also a much friendlier environmental option compared to buying new. That's because these used phones are kept out of our landfills and renewed for a second life, so you'll be helping to reduce electronic waste and your carbon footprint when you shop refurbished.
You'll find the biggest selection, highest product quality and lowest prices on restored Samsung phones at Back Market. That's because we specialize specifically in refurbished tech and take the time to carefully vet every seller on our marketplace to ensure customers are getting reliable devices that perform like-new. We have over 2,000 Samsung phones to choose from with price ranges to fit almost anyone's budget.
Staying true to our brand, we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop Samsung deals on our platform.
All Samsung device purchases on Back Market come with free standard shipping, a 1-year warranty, and a 30-day money-back guarantee. We want to make sure you can shop with confidence and find the best Samsung phone for your needs at lower prices.
If this is your first time buying refurbished, you might not be sure what to expect from your purchase. First, understand that your phone may have external cosmetic flaws depending on the condition you choose (Back Market offers devices of Fair, Good and Excellent quality). However, whatever the condition, any external blemishes will not affect your smartphone performance and you can expect your device to perform as if it were newly opened directly from the Samsung Store. You should also be confident that your Samsung phone is backed by a 1-year warranty, meaning in the rare case that any defects arise (outside of accidental damage) within 12 months of your delivery date, then you're entitled to your choice of a repair, replacement or reimbursement.
If you already have a Samsung that you're looking to replace, consider trading it into Back Market to give you a little extra budget for your next upgrade. We make the process simple for you and we'll give you a free online quote when you answer a few easy questions about your current phone model.