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Pre-owned laptops that perform like-new at dis...

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US - Good deals 2025

Verified Refurbished Laptops and Computers's customer reviews

4.3/5

2,086 verified reviews in the last 12 months.

  • K

    Kathleen E.

    Purchased on January 5, 2025

    Verified purchase
    4.8/5

    My refurbished Lenovo T490 is super. Very clean and very functional. I appreciate the updates on shipping, the way it was packaged, and how much lighter, and how much faster and easier it is to use. Finally, I am happy to help keep one more laptop out of a landfill. I will definitely recommend BackMarket to my acquaintances.

    Reviewed in the United States on January 19, 2025

    Lenovo ThinkPad T490 14-inch (2019) - Core i5-8265U - 24 GB - SSD 256 GB
  • K

    Karen R.

    Purchased on October 2, 2024

    Verified purchase
    5/5

    The Lenovo laptop was delivered earlier than expected, in excellent condition for a refurbished computer and was very easy to set up. It is used lightly, mainly with social media so it is most satisfactory especially for the price.

    Reviewed in the United States on December 9, 2024

    Lenovo 14W 14-inch (2019) - A6-9220C - 4 GB - SSD 64 GB
  • K

    Kade C.

    Purchased on October 16, 2024

    Verified purchase
    4.4/5

    first time is hearing about back market was back in 2019 so I took a shot in 2021 to buy myself a new phone the OnePlus 7 pro, ( 3 and 1/2 years later phone still holding up very strong ) 3 1/2 years later I decide to buy myself a Lenovo 2 in 1 laptop excellent grade so far for the past 24 hours it's been great nothing but great products yeah.... Its may say ( excellent) refurbished but it's like they're taking the old products that can't be sold no longer in stores and stick them in a warehouse and wait for people to buy them in all reality there's really nothing wrong with these products.. would always recommend

    Reviewed in the United States on December 9, 2024

    Lenovo IdeaPad Flex 5 16LAU7 16-inch (2022) - Core i5-1235U - 16 GB - SSD 512 GB
  • S

    Sarah K.

    Purchased on January 22, 2025

    Verified purchase
    4/5

    some of the keys were very sticky on arrival. I was able to unstick them myself, but not what I'd expect from a refurbished product in "excellent" condition. The battery also seems to be working ok, but it's very unreliable about predicting how much time is remaining.

    Reviewed in the United States on February 9, 2025

    HP Chromebook 14A G5 A4 1.6 ghz 32gb eMMC - 4gb QWERTY - English
  • L

    Lisa N.

    Purchased on January 17, 2025

    Verified purchase
    5/5

    I'm very pleased with the computer I purchased through Back Market. I was informed when it would get here. Came all in one piece and it works. I like the quality. I would recommend Back Market. I will also buy again from Back Market. I think it's important to refurbish. Thank you. I also like that you are a B corporation!

    Reviewed in the United States on February 5, 2025

    Lenovo T480 14-inch (2019) - Core i7-8650U - 16 GB - SSD 512 GB
  • T

    Tabitha S.

    Purchased on January 15, 2025

    Verified purchase
    4.4/5

    - Took some time to get booted and functioning properly (3hrs). Lots of restarting. - Perfect condition - Had 952 gigabytes instead of 1 terabyte. Barely a difference tbh. - Used to run a little slow but after 1-2 days started working perfectly. - I don’t know if this is on my end, but the extra warranty I paid/am paying for is not showing up as available. I don’t know how that is going on. Overall, pretty good for its price and a refurbished laptop, I recommend you buy this.

    Reviewed in the United States on February 2, 2025

    Hp Pavilion 15-EG3000 15-inch (2023) - Core i7-1360P - 16 GB - SSD 1000 GB
  • L

    Lisa B.

    Purchased on November 24, 2024

    Verified purchase
    5/5

    This is a newer version of my old computer. This was a refurbished model and honestly you wouldn't be able to tell except for the label on the box. Works perfectly, no issues at this point. The transaction with Back Market was easy, shipping quick. I would shop with them again.

    Reviewed in the United States on December 26, 2024

    Lenovo Flex 7 14Iru8 14-inch (2023) - Core i7-1355U - 16 GB - SSD 1000 GB
  • J

    Jean luc K.

    Purchased on December 2, 2024

    Verified purchase
    4.8/5

    “I recently purchased a laptop from Back Market, and I’m thrilled with the experience. Initially, I was concerned about the battery life, but it turned out to be in excellent condition, holding a charge just as well as a new one. The cosmetic condition was listed as ‘perfect,’ and I can say it lives up to it —there were only minor signs of wear, far better than I anticipated for a refurbished product. Another pleasant surprise was discovering that, despite being listed as having no backlit keyboard, the laptop actually came with one, which was a great bonus. The performance of the laptop has been flawless so far, handling all my tasks efficiently and without any issues. It’s clear the distributor took great care in the refurbishment process to ensure it was in excellent working order. I want to sincerely thank the distributor for their attention to detail and Back Market for providing a reliable platform for high-quality refurbished electronics. I highly recommend Back Market to anyone looking for great products at reasonable prices!”

    Reviewed in the United States on December 15, 2024

    Lenovo ThinkPad T480S 14-inch (2018) - Core i7-8650U - 16 GB - SSD 512 GB
  • K

    Kenyona P.

    Purchased on October 19, 2024

    Verified purchase
    4.6/5

    I purchased two refurbished chromebooks for my classroom (got tired of the kids excuses about why they couldn’t complete their work at home) and was able to get the IT guy to set it up so that we could use them on the school wifi. It’s been working out great so far. Only thing is connecting to the wifi has been an issue lately, but I do think the cause of it are the devices. Going to bring the IT guy back in to reset or fix that issue and the computers will once again be good as new!

    Reviewed in the United States on December 9, 2024

    Lenovo Chromebook 300E MediaTek 2.1 ghz 32gb SSD - 4gb QWERTY - English
  • P

    Phillip K.

    Purchased on September 30, 2024

    Verified purchase
    5/5

    This new laptop is exactly what I needed, and I got it for a fraction of the competitors' prices. I guess it has been refurbished, but I would never know if they didn't tell me. Top-notch service and competitive prices will keep me coming back.

    Reviewed in the United States on December 9, 2024

    Lenovo Thinkpad T16 G1 16-inch (2022) - Ryzen 7 PRO 6850U - 16 GB - SSD 512 GB
See all 2,086 reviews

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What are refurbished laptops?


Refurbished laptops are pre-owned devices that have been restored to their original condition and performance by professionals. At Back Market, we handpick each and every one of the sellers on our platform to make sure you're getting the best refurbished devices available. The refurbishment process typically involves rigorous testing, cleaning, and repairs, so that the laptop meets the same standards as a brand new device. So when you buy refurbished you're basically getting a new laptop at a discounted price.

Refurbished Laptop Pros and Cons

 

Laptop warranty and return policy


All laptop purchases on Back Market come with free standard shipping, a 1-year warranty, and a 30-day money-back guarantee. We want to make sure you can shop with confidence and find the best laptop for your needs at lower prices.

 

What to expect from your refurbished laptop


If you're buying a reconditioned laptop for the first time, you might not be sure what to expect from your purchase. First, understand that your laptop may have cosmetic flaws depending on the condition you choose (Back Market offers devices of Fair, Good and Excellent quality). However, whatever the condition, it's important to know that any external blemishes will not affect laptop performance and you can expect your device to perform as if it were newly opened directly from a store. You should also be confident that your laptop is backed by a 1-year warranty, meaning in the rare case that any defects arise (outside of accidental damage) within 12 months of your delivery date, then you're entitled to your choice of a repair, replacement or reimbursement.

 

Laptop deals for students


Great news for students shopping for refurbished laptops on Back Market - we offer all college and university students a $20 discount off any laptop purchases over $250. You can unlock your student offer deals here. Or if you need help deciding on your next laptop, check out our guide on the best laptops for college.