Customer reviews for Refurbished Dell XPS

The Dell Latitude laptop came delivered in a well designed protected box and the laptop looked brand new for half the cost of what would have been a new laptop if I hadn't bought from Back Market. Thank you Back Market for making refurbished laptops easily available. This saved my dad a ton of money and works just as good as a new laptop for him. The plus side it comes with a 1yr warranty so he was less concerned of it being a used laptop once he heard its covered if he has any hardware issue arise while using it.

I love this computer. It’s everything I expected. It looks and performs great. Thank you. This is the first time I’ve ever purchased a refurbished item. I was nervous at first, but I’m glad I took the chance. I saved a lot of money, and it is worth it. I will be buying other items from Back Market. My son told me about your company. I thanked him.

Back Market made the transaction easy and I'm very happy with the speed and performance of the refurbished Dell Precision 7730.

I’m very pleased with the Dell Latitude 5400 I received. It arrived in excellent condition, even though listed as Fair, with no noticeable wear or issues. The laptop runs smoothly, feels solid, and the battery life is impressive for a used device. Overall, a great value and a hassle-free purchase. Highly recommend!

I am impressed, as I always am, at the value per dollar to be found on Back Market. I've picked up a couple of phones and 3 or 4 computers from here over the years and it's been a great experience every time. I'm also quite pleased with my most recent purchase, the Dell Latitude 5480. I'm working on finishing installing all of my personal programs and settings as I pause to write this review. All is as it should be.

Laptop was shipped/packaged in good condition and works as expected. However, the charger that came with the laptop does not work... Specifically, as the charging cord is made up of two pieces, the piece that connects to the laptop itself does not work. Tested this by switching this part with my older but similar Dell model laptop charger. Outside of that issue, a good overall experience.

Exceeded expectations with what seems to be a somewhat hot rodded older computer... spent more on a refurbished xps from dell and other than the absence of a touch screen, this one is superior

The item exceeded the “excellent”condition description. So far it runs beautifully and has exceeded expectations. The item also arrived a day earlier than expected. The item was packaged neatly and securely. It felt like I opened and turned on a brand new laptop. I would recommend this seller/refurbisher and will definitely buy from them again in the future.

The ease of ordering, and the quality of the product that I received, are the reasons for my high review of my purchase from Back Market. If I didn't know that my laptop was refurbished, I would never have known by looking at it. It looks and behaves like a brand new unit. Additionally, the seller threw in an upgrade of a touchscreen. I couldn't be happier with the price, the lightning-fast shipping, and the quality of the product.