Customer reviews for Refurbished Samsung Galaxy Note series

My daughter loves her fully loaded Galaxy Note 10. She is able to do more on her phone than the laptop she was amatuering gaming on. Everything is good and a good fit for her needs. Thank you Back Market for your refurbishing these phone back to practically brand new form.-Pat

I recently purchased a Samsung Note 10 Plus from BackMarket.com, and I couldn't be happier with my decision. Initially, I was skeptical about buying a refurbished phone from an online store, but my experience from start to finish was nothing short of amazing. The ordering process was smooth and straightforward, and the customer service was exceptional. They kept me informed every step of the way, from order confirmation to shipping updates. The phone arrived promptly and was securely packaged. When I unboxed the Samsung Note 10 Plus, I was pleasantly surprised by its condition. It looked and felt like a brand new device, with no visible scratches or signs of wear. The performance has been outstanding, and all the features work flawlessly. The display is vibrant, the camera quality is excellent, and the battery life is impressive. Overall, my experience with BackMarket.com has exceeded my expectations. I highly recommend them to anyone considering purchasing a refurbished phone. The quality of the product and the level of service provided have made me a loyal customer. Thank you, BackMarket, for a fantastic experience!

I'm blown away at how much in great condition this is, given that I purchased it at fair condition. I am also astounded that Samsung phones after this one just don't have a microSD slot. If the phone after this one had the micro SD slot, I would have bought otherwise, but this one did and it also has a well sufficient amount of ram, which should have never decreased in phones after this, but it did. Samsung's trying to become Apple, and it's a sheeeit show.

I am blown away by how phenomenal my experience has been with Back Market. I received my new phone in about 2 days, in perfect condition and it functions exactly as needed. I wanted to upgrade my previous Note20 Ultra but remembered that Samsung no longer releases models that support SD cards, so I opted for the same phone with larger internal storage capacity since I have apps that store a lot of data. I am extremely happy with my new phone, and I didn't have to sacrifice my SD card.

I was looking for a higher end refurbished phone, In my search I stumbled on Back Market. I like your trade in prices. I asked Vintage Stop what they would give me for my used game system. I walked away saying "Yea, Right". I would have put it on fb market if it wasn't for the fair price I was offered for the game. Thank You Back Market.

I was surprised, to be honest I was worried about the battery life with a refurbished phone. It's actually like buying a phone for the store except the price is much more affordable. This phone works like brand new. I'm very happy with the product and when I'm ready to upgrade I'll be back. Thank you.

Phone received fast. Good condition. Only thing I wish was better on it was battery. Came with 0%, charged to 100 before turning on. Been on maybe 10 mins max and already down to 93%. Also didn't know this phone didn't have a 3.5mm headphone jack. Not a deal breaker, but wish I had one. Bluetooth lags. But thank you for the refurbished phone. I do appreciate and am going to put this one in a case so that I don't break the screen on this one!! :)

Before I bought the Note 20 Ultra 5g back in October 2023, I looked around and did my research. From the phone itself to the distributor. I didn't want to waste my money on anything sub-par that couldn't do what I needed it to. Nor did I want to give my money to a shady company that's earned an infamous reputation & having multiple less than desirable reviews. When I found out about Backmarket and read into them and their family of tech savvy refurbishers,along with their mission, as well as all the reviews from satisfied customers; I thought I had found my new home for tech and electronics. 3 months later I'm still extremely happy with my phone and Backmarket. Btw I bought my phone in "fair" condition however with an exception of 1(one) tiny little faint scratch on the screen, it looks like it could pass for new. Bravo Backmarket team. 👏 Thank you.

This is my fourth Samsung Note phone. I'm glad to do business with Back Market. I like having the filters to choose the condition of refurbished phones. I especially like that you ship by Fed EX and don't reroute through USPS. Third, the personal service is good. All in all a good business model!