Customer reviews for Refurbished Galaxy Z Flip Series

4/5

204 verified reviews in the last 12 months.

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  • F

    Filicia T.

    Purchased on November 8, 2024

    5/5

    I love this Z FLIP 3 5zG . I ordered refurbished but it cames looking like a brand new phone. It also cames with an USB cable which makes it easy to transfer all my information from my old phone to this. Everything works perfectly fine. I received the phone yesterday and am enjoying it. I will buy one more as a gift for my sister.

    Reviewed in the United States on December 9, 2024

    Galaxy Z Flip3 5G 128GB - Black - Unlocked
  • N

    Nick B.

    Purchased on July 27, 2024

    5/5

    The phone came in perfect condition no scratches dents or imperfections. This phone is great for everyday use and I haven’t seen a problem with it yet. The seller is super trustworthy as I’ve bought many phones from them. Would definitely recommend buying from this refurbisher if you are looking for a quality product!

    Reviewed in the United States on December 9, 2024

    Galaxy Z Flip3 5G 256GB - Black - Unlocked
  • J

    Jigar J.

    Purchased on February 10, 2024

    4.4/5

    I recently purchased the Samsung Galaxy Z Flip 5G as a refurbished unit, and overall, I’m quite pleased with my choice. Here are my thoughts: Design and Form Factor (5/5 stars): The foldable design is a game-changer. It’s compact when folded and opens up to a decent-sized screen. The Mystic Gray color looks sleek and modern. Performance (4/5 stars): The phone handles most tasks smoothly. Apps open quickly, and multitasking is a breeze. However, there were a few instances where it felt a tad sluggish, especially when loading heavy web pages. Camera (4/5 stars): The 12-megapixel camera captures good photos in well-lit conditions. The Flex Mode is a neat feature for hands-free selfies and video calls. However, low-light performance could be better. Battery Life (3.5/5 stars): The battery life is decent but not exceptional. It gets me through a full day with moderate usage, but heavy users might need a top-up. Charging speed is impressive, though. Display (5/5 stars): The 6.7-inch AMOLED display is vibrant and sharp. Watching videos and browsing feels immersive. No complaints here! Software (4/5 stars): Samsung’s One UI is feature-rich and customizable. Updates have improved stability...

    Reviewed in the United States on December 9, 2024

    Galaxy Z Flip3 5G 128GB - Green - Unlocked
  • T

    Thomas C.

    Purchased on January 18, 2024

    5/5

    I've gotten the same product on here twice (there was nothing wrong with the first one, it just lost a fight with a motorized reclining chair), both times have been amazing. I received the phone more or less on time (took an extra day for the second one, but the weather was kinda shit), both phones arrived in great condition, they work wonderfully, you would never know they were refurbished, got them both under $600 too

    Reviewed in the United States on December 9, 2024

    Galaxy Z Flip3 5G 256GB - Black - Unlocked
  • H

    Hillary N.

    Purchased on December 22, 2024

    4.9/5

    This was a gift for my husband, and he loves it! Arrived in great condition, just as described. Shipping was on time and prompt. Backmarket was perfect! Thank you! Will definitely purchase more devices in the future.

    Reviewed in the United States on January 5, 2025

    Galaxy Z Flip3 5G 128GB - Green - Unlocked
  • S

    Skylar L.

    Purchased on November 1, 2024

    4.5/5

    I got the phone on my birthday. It was a day late but worth the wait. The batter is decent for a good condition phone but I don't know how to look in the settings for the battery life. The phone is barely scratched or damages, has good memory, and doesn't lag or get warm even with a lot of use. I suggest this for anyone who is on a tight budget but wants a nice phone! 8.5/10

    Reviewed in the United States on December 9, 2024

    Galaxy Z Flip3 5G 128GB - Black - Unlocked
  • K

    Kristy B.

    Purchased on November 11, 2024

    4.8/5

    I've bought many phones and laptops and watches off back market. always been pretty happy. This got to our home super fast for once, that was great. However, this is the 1st time that a product has shown up in less than fair condition. My daughter wants to keep the phone but there is a huge flaw across the fold of the screen and the spine of the phone has a big dent. Big enough that it actually makes it so the phone can not open all the way to lay flat. That is a bit disappointing as I've never had any of the electronics bought via Back Market (even in only fair condition) show up with such big flaws. It does seem to work properly but she's only had it for a few hours. I will submit pictures if I need to but I put screen protectors on the phone front and back and won't remo e them for that.

    Reviewed in the United States on December 9, 2024

    Galaxy Z Flip3 5G 128GB - Black - Unlocked
  • A

    Alexandra B.

    Purchased on September 19, 2024

    4.2/5

    This phone is very fun! It does feel a lot taller in your hand than it might look in the picture. I do worry about the strength of the hinge, but so far it's fine. I got a case, which makes it much clunkier. The battery at the lowest quality level is very weak. I was disappointed.

    Reviewed in the United States on December 9, 2024

    Galaxy Z Flip3 5G 256GB - Black - Unlocked
  • R

    Rick W.

    Purchased on October 29, 2024

    5/5

    I can't imagine getting a better deal on a phone than I got with Back Market. I got an incredible, perfect-looking phone for about 20% of the price of a new one. I'm incredibly impressed with what this company is able to offer. You've made a customer for life!

    Reviewed in the United States on December 9, 2024

    Galaxy Z Flip3 5G 128GB - Purple - Unlocked
  • S

    Sandra W.

    Purchased on November 16, 2024

    4.6/5

    Everything about this site, options, pricing and offers is great, EXCEPT finding a way to contact via email. The FAQ offers ASK FOR HELP, but those are canned questions. At least offer an OTHER, so when your list doesn't match what we need we can still get help. Adding ISSUES LOGGING IN TO MY ACCOUNT would also be helpful. There is a Technical Problem option, but that is with the phone, not the app or your account. Once I found a workaround, which took a lot of time, and contacted support, my issue was taken care of quickly, just took longer to find where I ask than it should. Right now, I performed the diagnostic and there's an issue with the internal speaker but I can't find that as an option to ASK FOR HELP. Again, need an Other with the option of the customer to complete. If not for the above,I would given 5 stars!

    Reviewed in the United States on December 9, 2024

    Galaxy Z Flip 5G 256GB - Bronze - Locked T-Mobile