The ipad description said it was compatible with 2nd generation apple pencil, so I ordered this Ipad specifically for that. Unfortunately, that was not true, and the seller mistakenly put that. I was very disappointed as I needed the Ipad for school, and needed an Ipad compatible with 2nd Gen pencil. The upside is customer service. They allowed me to send it back to the seller for a full refund and a discount code for the new Ipad I bought. I would say that the condition of the Ipad was good, there weren't any noticeable scratches or dents. Customer service is amazing in responding and they are very diligent as well. I love the way my situation was handled as returning it was smooth, and the discount code was helpful. I have bought a Macbook Pro and an Iphone from Backmarket already with no complaints! Because of the way they handled this mistake I will continue to use Backmarket. Thank you customer service!

Awesome iPad way wayyy better than the first one I ordered, and nothing was wrong with the first one I just didn’t realize I would need a lot of storage so I got the 256 gig iPad Air and it’s fantastic. I recommend you guys every time I hear someone needs a new, item, phone, or ipad/ tablet, and I have absolute proof to show them how amazing you guys are. Thank you again, you have an amazing business and your quality and care of customers is superb. Thank you again :)

I purchased this unit as an upgrade for my wife. She has not had any issues with it and the iPad was in awesome condition. I was so pleased, that I purchased another for myself. And so far we have no complaints. Shipment was very quick and shopping was excellant as well.

iPad was in great condition, works as intended and does everything I need it to do, the only draw back is that I notice the battery doesnt last very long. But I guess that comes with buying preowned tech. All-around I'm happy with the purchase and would definitely recommend this.

I'll be honest, I knew I was taking a gamble purchasing an ipad that was listed as 'fair' condition. I decided to take a chance, and I'm so glad I did! I've been creating art on my ipad since it was delivered last weekend. Expectations exceeded!

So far so good! The iPad arrived just in time to replace a dying one. We use it to run a handful of apps at my business and it works perfectly for that. I appreciate how quickly it was delivered and how well-packaged it arrived. I will definitely come back to BackMarket for future technology needs.

I ordered a Fair condition and there was no visible scratches, dents, or chips. I’m sure this is not always the case but slap a case on it and it’s no different than a new IPad for a fraction of the price. This is my 3rd purchase from Backmarket and it sure won’t be my last!

I’ve had this ipad for over a year now, came in great condition almost as if it were brand new. And it only took like 2 days after purchasing to get to me, which I like a lot because expensive packages make me super nervous. The screen did crack a bit easily, never dropped it or anything and it somehow chipped. Not sure if that was something on my or their end? But it works perfectly, performance is great and the battery life still holds up. It can go without a charge for atleast a day at full. Thank you back market

The iPad I received looks and works like brand new If I ever need a computer or phone or another iPad I will buy from BackMarket I have told a lot of my friends already about the wonderful quality of my purchase I am a very happy customer