Customer reviews for Refurbished iPhone 13 series

I been using the iPhone for almost 2 weeks now, this is not my first purchase from back market and I never disappointed with their products and services. I ordered the iPhone 13 Pro alpine green and I’m very impressed with that color. The iPhone arrived pretty quick and the condition is flawless. The phone runs smooth and the battery lasted about day and a half. So far so good. I’ll definitely continue doing business with back market and their awesome refurbished items. Thanks!!

Sunflower I was kind of hesitant to buy a refurbished phone but I tell you what back Market has went above expectations. My iPhone 13 Pro Max was brand new looking and was just beautiful. I will definitely be a continuing Shopper on back Market.

I've been buying from BackMarket since 2022 and since that time I've bought phones, watches, and desktop computers all with mostly positive results. I say mostly positive because I once received a phone that through no fault of my own ended up shitting the bed. I never complained or did anything about it because I simply don't have the time or luxury to go through the return process and be without a phone for an extended period of time so I just lived with it. All that said... One's happiness and satisfaction on BackMarket depends entirely upon the research that you do on the seller you're thinking of buying from. If you don't do the research and just buy something based on the the attractive pricing, then you might end up very unsatisfied. You want to find a seller that's been doing business on BackMarket for at least a few years. Why? Because unbeknownst to the seller it's possible for them to have a lemon (even though the products supposedly go through a thorough inspection process). If they've been on BackMarket for a few years, that's enough time for them to sort out their process and build a good reputation despite the odd lemon or bad customer review. And speaking of ...

I purchased the iPhone 13 Pro 512GB - Sierra Blue in Excellent.Condition. It is beautiful with no scratches, nicks or dings. It looks and feels brand new. It has lots of “bells and whistles” compared to my iPhone 8. My purchase was easy and its delivery super fast. I am thrilled with my purchase and I’ll always buy refurbished from Back Market. Oh, by the way, this is my third purchase from them. Moolidee

This new (refurbished) Iphone 13 Pro is great. Size is very compatible with my needs (especially pockets, cameras and microphone and speaker are very good quality. Transferring all my stuff from old IPhone 11 to this was so easy. Thanks to Back Market for all their help making this possible.

My new phone has been a really good upgrade thus far. It’s in perfect condition and everything seems to work good. The battery seems to drain a little faster than what Apple said about the phone, but, it hasn’t been a big deal to me. This is probably the 5th phone I’ve purchased from Back Market the past several years and we’ve never had issues with any refurbished phone, so for us, there’s no need to overspend for the latest/greatest phone. And with the ability to trade-in your old phone, Back Market couldn’t have made it any easier to buy a phone.

Phone itself is great. It looked brand new and hasn’t had any issues. It had 98% battery capacity, which I consider excellent for a refurbished phone. The camera is so much better than my SE 2. My only issue is that I got emails saying it was arriving early, with an exact date. Yay! Except it didn’t, so although to arrived on schedule, it arrived later than I expected.

I really appreciate how it all went and am totally happy with my new refurbished 13 pro! found your site very user-friendly and the product is totally up to what you promised - when the opportunity arises, I will definitely come back to you guys! thanks and have a good day

Arrived super early. I received the phone and although not perfect, the price is just unbeatable. My phone arrived with a charging cable and a screen protector. I removed the screen protector to apply another one when I realized that there were small scuffs on the screen. But upon putting the new screen protector, they disappeared. Therefore that’s not a problem for me. I will say the battery life was not that great. My battery life on my new phone was at 79%. I’ll try to see if I can work around this but if not, I’ll see if I can get it fixed here on back market. Overall, I’ve come to realize that buying refurbished phones in this economy might be the way to go and it’s exactly the same as my old phone.