Customer reviews for Refurbished Laptop i9

4.3/5

1,471 verified reviews in the last 24 months.

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  • T

    Tabitha S.

    Purchased on January 15, 2025

    Verified purchase
    4.4/5

    - Took some time to get booted and functioning properly (3hrs). Lots of restarting. - Perfect condition - Had 952 gigabytes instead of 1 terabyte. Barely a difference tbh. - Used to run a little slow but after 1-2 days started working perfectly. - I don’t know if this is on my end, but the extra warranty I paid/am paying for is not showing up as available. I don’t know how that is going on. Overall, pretty good for its price and a refurbished laptop, I recommend you buy this.

    Reviewed in the United States on March 26, 2025

    Hp Pavilion 15-EG3000 15-inch (2023) - Core i7-1360P - 16 GB - SSD 1000 GB
  • K

    Kade C.

    Purchased on October 16, 2024

    Verified purchase
    4.4/5

    first time is hearing about back market was back in 2019 so I took a shot in 2021 to buy myself a new phone the OnePlus 7 pro, ( 3 and 1/2 years later phone still holding up very strong ) 3 1/2 years later I decide to buy myself a Lenovo 2 in 1 laptop excellent grade so far for the past 24 hours it's been great nothing but great products yeah.... Its may say ( excellent) refurbished but it's like they're taking the old products that can't be sold no longer in stores and stick them in a warehouse and wait for people to buy them in all reality there's really nothing wrong with these products.. would always recommend

    Reviewed in the United States on March 26, 2025

    Lenovo IdeaPad Flex 5 16LAU7 16-inch (2022) - Core i5-1235U - 16 GB - SSD 512 GB
  • D

    David R.

    Purchased on December 26, 2024

    Verified purchase
    5/5

    The laptop was as listed in excellent condition as sold refurbished! There was a slight issue with the Windows installation. The laptop was shipped without being factory reset. Couldn't get into windows because someone's account was still there. I had to wipe the hard drive in BIOS and luckily I had a flash able version of Windows handy! I would have given this product a better rating had I been able to just power it up and go out of box!

    Reviewed in the United States on March 26, 2025

    Dell Latitude 7400 Laptop 14-inch (2020) - Core i5-8265U - 16 GB - SSD 256 GB
  • J

    Jackllyn P.

    Purchased on October 12, 2024

    Verified purchase
    4.8/5

    Bought this laptop for school and getting it refurbished is so much more affordable for me as a student than buying it brand new! It was packaged with a lot of protective bubble wrap so it didn't get banged up during shipping and it has been running perfectly for me. I got it in Good condition, so the top surface has a few nicks and scratches, but true to their word the screen is perfect! I plan on getting a screen protector and case for it and I think it'll last me for a long time definitely worth it

    Reviewed in the United States on March 26, 2025

    Dell XPS 9570 15-inch (2018) - Core i7-8750H - 16 GB - SSD 256 GB
  • J

    Jose R.

    Purchased on December 5, 2024

    Verified purchase
    4/5

    I can’t deny that I was a little skeptical in ordering something refurbished. However “Back Market” made the experience quite simple. I bought a laptop with “excellent conditions” and it did not disappoint. The packaging was simple but protective it brought a charger and the wear a tear do-not show!!! It was in mint conditions and OS took normal time to setup overall. I am well satisfied and will definitely buy other items of interest. Good job guys!!!

    Reviewed in the United States on March 26, 2025

    Lenovo ThinkPad X1 Carbon 14-inch (2019) - Core i7-8650U - 16 GB - SSD 512 GB
  • I

    Ifrah K.

    Purchased on January 5, 2024

    Verified purchase
    4/5

    Rating this highly despite returning the product bc as a business owner, I understand how much a review affects a business. I'm the type of person who does not make impulse purchases and does extensive amounts of research before I buy a product. I am very upset with this purchase and the time spent researching its specs. The main reason I bought this Dell Latitude 5490 was bc of the 15 hr battery life. However, when I tested it on full charge without a charger plugged in, it only lasted TWO hours. This makes it no different compared to my $100 laptop my dad bought me. I understand this website sells refurbished products. Aesthetic-wise, it was beautiful and looked almost new. However, 2h out of the expected 15h of battery life is an injustice. If you do not care about battery life w/o a charger, you'd probably be fine. However, as a student who frequents coffee shops that often do not have outlets, this was a necessity for me which IT Supply Guy failed to deliver. Needless to say, it is on its way back to the seller.

    Reviewed in the United States on March 26, 2025

    Dell Latitude 5490 14-inch (2020) - Core i7-8650U - 32 GB - SSD 256 GB
  • N

    Nicholas B.

    Purchased on February 14, 2025

    Verified purchase
    4.2/5

    As a small business owner, the Lenovo ThinkPad X1 Carbon Gen 10 (2022) has been a game-changer for my daily operations. Its 12th Gen Core i7 processor and 16 GB of RAM handle multitasking effortlessly, whether I'm managing contracts, drafting emails, or running virtual meetings. The 14-inch display is bright and easy on the eyes during long workdays, and the lightweight design makes it perfect for traveling to client meetings. The keyboard is a dream to type on, and its durability gives me peace of mind. It's a reliable, efficient tool that keeps my business running smoothly!

    Reviewed in the United States on March 26, 2025

    Lenovo ThinkPad X1 Carbon Gen 10 14-inch (2022) - Core i7-1270P - 16 GB - SSD 512 GB
  • D

    Devin H.

    Purchased on January 27, 2025

    Verified purchase
    5/5

    I’m really enjoying my 7490 so far. It came with a few scuffs (as advertised) but that is fine for me. It’s very responsive, I can handle all of my work junk and it can easily run games if I so choose. Thanks for the great tech as always!

    Reviewed in the United States on March 26, 2025

    Dell 7490 14-inch (2020) - Core i7-8650U - 16 GB - SSD 256 GB
  • G

    Gary G.

    Purchased on January 25, 2024

    Verified purchase
    5/5

    I purchased the Lenovo IdeadPad with a 12th gen I5 cpu. The notebook was shipped the next day and arrived in excellent condition. I went to the Lenovo site and the notebook serial number was immediately recognized as a refurbished item with a one year warranty. Overall I grade the purchase as a 5 star experience.

    Reviewed in the United States on March 26, 2025

    Lenovo IdeaPad 3 15IAU7 15-inch (2023) - Core i5-1235U - 8 GB - SSD 256 GB
  • J

    Jenny P.

    Purchased on March 5, 2025

    Verified purchase
    4.8/5

    Issue with my address not having apt #, quickly resolved. HP laptop purchased is affordable, in excellent condition, & runs great. Back Market Co. sell's quality tech. products vs bad companies, people who sell products that should be trashed. Back Market sells dependable tech. products; which is, vital bc I am NOT tech savvy. Thank you Back Market, I appreciate your help, positive experience. Back Market=9.5* out of 10*

    Reviewed in the United States on April 17, 2025

    Hp Stream 14-CB171WM 14-inch (2020) - Celeron N4000 - 4 GB - HDD 64 GB