Customer reviews for Refurbished OnePlus Phones at the Best Price

4.2/5

191 verified reviews in the last 12 months.

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  • J

    Jasmine S.

    Purchased on March 13, 2025

    Verified purchase
    4.1/5

    I was really impressed with all the options and the prices of the merchandise. It was super easy to customise what I wanted and I like the flash deals that keep popping up. I was however, disappointed when I received my phone and there was a dent on the bottom next to the charging port. I bought the phone in "excellent" condition and there should not have been any visible marks on the phone. When I tried to contact costumer support the only option was to send the phone back. I was happy with everything else with the phone so I thought it was unnecessary. I would have liked to received some compensation instead as I don't believe the phone is in "excellent" condition. It's a shame there is no way to contact customer services about this as vendors can then continue to sell items that are slightly less quality than advertised. Despite this, as this was my first time ordering and the prices are very good I would order again off the site to see if this is a one off incident. The phone itself is great and a much needed upgrade from my previous. I'm glad I was able to buy a refurbished product rather than a brand new one for the sake of the environment.

    Reviewed in the United States on March 30, 2025

    OnePlus 12 512GB - Turquoise - Unlocked
  • D

    Daniel L.

    Purchased on February 9, 2025

    Verified purchase
    4.9/5

    The phone I received was packaged very well, shipped quickly, and arrived undamaged. The parcel contained just the phone and a generic charger, no manufacturer packaging. This was what I expected since it was refurbished. The phone was in excellent condition, as described. The phone functions well with both SIM cards, and the screen and battery seem to be in near perfect condition. Overall great experience, would buy again.

    Reviewed in the United States on March 26, 2025

    OnePlus Open 512GB - Green - Unlocked
  • A

    Adam T.

    Purchased on February 12, 2025

    Verified purchase
    4.8/5

    I upgraded to the OnePlus 11 from my Samsung Galaxy Note 9. I ordered the "good condition," knowing I'd be putting it in a case, and any cosmetic blemishes would be covered. I was delighted to get my phone and not be able to find any blemishes whatsoever. I have no idea what would separate this device from an "excellent condition" device. I have yet to find any flaws. The eternal green is marketed as being smooth in hand, and it is very smooth indeed. My wife immediately commented on how slick it is. But my plan from the outset was to put it in a case, so the texture is not an issue. I even found a clear case, so I still get to enjoy that awesome green color. The fast charging is excellent. Battery life is great. Even with no battery saving features enabled, I am easily getting a solid 24 hours of light to moderate use. I'll throw it on the charger while getting ready in the morning and have plenty of juice at the end of the day. I have been impressed with the cameras. I've seen mixed reviews on these cameras, but I'm guessing those reviewers were not coming from a 7-year-old device. I have been very pleased with the camera array. The zoom wheel is a nice interface. The aler...

    Reviewed in the United States on March 26, 2025

    OnePlus 11 256GB - Green - Unlocked
  • R

    Rick D.

    Purchased on February 22, 2025

    Verified purchase
    4.9/5

    After my OnePlus Open was stolen in Mexico, I thought I'd have to pony up $1600 for a new one. I found Back Market and saw that they had one left in top condition so I took a chance and ordered it. I was then worried the condition of the phone wouldn't be as advertised. Boy was I wrong! The phone was in MINT condition and looked like it had never been used. Great service and exceeded my expectations!

    Reviewed in the United States on March 28, 2025

    OnePlus Open 512GB - Black - Unlocked
  • J

    Jacob S.

    Purchased on February 11, 2025

    Verified purchase
    5/5

    I have had the OnePlus 11 for over a week now and it works like it's brand new! I switched from Iphone to the OnePlus 11 and it was a very easy process. I will absolutely use BackMarket again in the future!

    Reviewed in the United States on March 26, 2025

    OnePlus 11 256GB - Black - Unlocked
  • M

    Maxx D.

    Purchased on January 29, 2025

    Verified purchase
    4.8/5

    Well, I've only had the OnePlus 12 for a week or 2 and so far so good. What I really like about the experience thus far is that I can get aftermarket phones that are functional and relevant and I don't have to break the bank. At this point I will never purchase a brand new phone, but go to the aftermarket and "Back Market" is the place to go. I don't change phones often; my last phone was the LG V20 and it was awesome. But my new OnePlus 12 is way better. Keep up the good work and I'll be back...

    Reviewed in the United States on March 26, 2025

    OnePlus 12 256GB - Black - Unlocked
  • D

    Daniel G.

    Purchased on November 22, 2024

    Verified purchase
    4.1/5

    I ordered a Silver OnePlus 9RT 5G and received a Purple OnePlus 9 5G. The condition of the phone was in good condition but completely different model. I was expecting something totally different. I sold the phone I was using prior to purchasing this OnePlus off of Back Market and Back Market isn't accepting my phone that I had prior to this purchase so I sold it on Facebook marketplace now if I am to return this product and get a refund I'll be out of a phone until I can purchase a new one or have a new one shipped to me. Kinda puts me in a tough spot. I'm unsure what I'm going to do. I'm going to wait for Back Market to get back to me via Chat. We'll see what they do for me.

    Reviewed in the United States on March 26, 2025

    OnePlus 9RT 5G 128GB - Silver - Unlocked
  • A

    Andrew S.

    Purchased on March 16, 2025

    Verified purchase
    5/5

    This is my second purchase from BackMarket & I will give it ⭐️⭐️⭐️⭐️⭐️ I purchased this OnePlus 12 512Gb 16Gb (turquoise) in (fair) condition and it's absolutely perfect you'd be hard-pressed to find a single mark on the device I couldn't be happier with my purchase My first purchase was an iPhone 13 Pro Max (Sierra Blue) 256 GB (good) condition & it was also absolutely flawless. I bought this One Plus 12 after selling my Samsung Galaxy s23 Ultra 512 GB for $500.00 usd this OnePlus 12 was $483.00 & I couldn't be happier with back Market as a company I wouldn't shop for a phone anywhere else no matter what condition phone you purchase here you'll be more than happy with the condition and customer support is very quick to respond when you got a question

    Reviewed in the United States on March 26, 2025

    OnePlus 12 512GB - Turquoise - Unlocked
  • K

    Khalil N.

    Purchased on October 28, 2024

    Verified purchase
    4.5/5

    I paid for an "Excellent" condition phone and can confirm - it's in excellent condition. No scratches, blemishes, dings, on the outside. Battery health at 100%. Basically brand new...for less than half the MSRP. The one negative thing is that it did not come with its own fast charger - just a cheap USBa/USBc cable. Still 5-Stars because BackMarket doesn't give chargers to anyone, even for specialized fast chargers like the one that comes with a new OnePlus 11.

    Reviewed in the United States on March 26, 2025

    OnePlus 11 256GB - Green - Unlocked
  • S

    Summer R.

    Purchased on March 11, 2025

    Verified purchase
    4.8/5

    Works perfectly. Amazing condition. had no issues. If you are looking for refurbished tech, this is the best site

    Reviewed in the United States on March 25, 2025

    OnePlus 12 512GB - Turquoise - Unlocked